Sam Mercado
Sam Mercado at Jim Hudson Lexus

Sam Mercado | Page 2

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0
188 Reviews
5.0

188 Reviews

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188 Reviews of Sam Mercado

January 31, 2025

Dealership Rating
Employee Rating

The staff as a whole in tje servive department always conduct them selves in a professional and caring manner Sam and Vince i give a shot out to..They went above and beyond to insure.that i was satisifi More

by charleschulai
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vince Ciuffo, Vince

Feb 03, 2025

Jim Hudson Lexus responded

Charles, thank you for recognizing Sam and Vince's efforts at Jim Hudson Lexus of Columbia! We're delighted to hear that our service team provided a professional and caring experience. We appreciate your feedback!

January 30, 2025

Dealership Rating
Employee Rating

Was very satisfied with the service I received. The service representative was professional from beginning to end. More

by Richard.feemster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danil Weih

Jan 30, 2025

Jim Hudson Lexus responded

Thank you for your review, Richard! We're glad to hear that you were very satisfied with the service at Jim Hudson Lexus of Columbia. Providing professional and top-quality service is our priority, and we appreciate your feedback. Please let us know if there is anything else we can do to assist you!

January 22, 2025

Dealership Rating
Employee Rating

Always the best customer service! Hands down my go to dealership! They always take care of our family! More

by wsbauman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Locklear

Jan 22, 2025

Jim Hudson Lexus responded

Thank you for the fantastic feedback! We're delighted to be your go-to dealership and appreciate your trust in Jim Hudson Lexus of Columbia. Looking forward to serving you and your family again soon!

January 10, 2025

Dealership Rating
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The Service and Service Advisors are top-notch! !! They care about each and every customer and want to make sure each person feels special. More

by hthompson1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Alston

Jan 10, 2025

Jim Hudson Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Jim Hudson Lexus of Columbia made your experience special. We appreciate your support and look forward to serving you again!

January 08, 2025

Dealership Rating
Employee Rating

Very friendly and professional. Lexus has the best customer service by far. Great waiting area. More

by edleuven01
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 08, 2025

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We're glad that our team was friendly and you enjoyed our waiting area.

December 17, 2024

Dealership Rating
Employee Rating

We have been a customer with this dealership for about 14 years. The reason we are a loyal customer is because of the personalized, impeccable service both in terms of sales and service department. More

by RD
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Due, Tanner Carnes

Dec 17, 2024

Jim Hudson Lexus responded

Thank you for your loyalty and kind words about Jim Hudson Lexus of Columbia! We're delighted to hear that our personalized service has kept you coming back for 14 years. We look forward to continuing to serve you in the future!

November 14, 2024

Dealership Rating
Employee Rating

My vehicle was serviced at Jim Hudson Lexus. and It was done very well by a team of professionals from the moment I drove in until the oil change was finished. I will continue to be a loyal cust More

by Kat L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Younts

Nov 14, 2024

Jim Hudson Lexus responded

Kat, we're so pleased that our team at Jim Hudson Lexus of Columbia provided you with excellent service. Thank you for your loyalty and support!

October 11, 2024

Dealership Rating
Employee Rating

Excellent professional service. Advised what services would be provided and kept me updated as to the progress. More

by bbranham
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Jim Hudson Lexus responded

We're delighted to hear that you received excellent service and clear communication from our team at Jim Hudson Lexus of Columbia. Thank you for sharing your experience!

October 04, 2024

Dealership Rating
Employee Rating

The staff at Jim Hudson treats their customers with world class service. I wouldn’t go anywhere else. More

by keljo1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Frick

Oct 04, 2024

Jim Hudson Lexus responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit!

July 30, 2024

Dealership Rating
Employee Rating

Deanna was awesome. Her customer service and attention to detail made the process easy. Great experience! She ensure to follow up with me about the services performed on More

by Ky Huff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2024

Jim Hudson Lexus responded

Ky, we're delighted to hear that Deanna provided such excellent service during your visit to Jim Hudson Lexus of Columbia. Thanks for sharing your experience!

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