Dealership Experience
3 yrs, 3 mos
24 Reviews
Write a Review24 Reviews of Sam Macababbad
June 19, 2024
Friendly and most informative. Will always use them. Liked the salesmen to. They keep a good stock of autos and trucks. Will always use them. Liked the salesmen to. They keep a good stock of autos and trucks. More
Other Employees Tagged: Mike Moore, Garrett Lentz, Michael Jordan, Steve Tolliver, Marcus Carson
June 18, 2024
Service Manager - Poor Attitude, doesn’t value customers opinion in regards to their automobile… Service Advisor - Enjoys making excuses for the Service Dept. attendance problems my last 3 service visits… opinion in regards to their automobile… Service Advisor - Enjoys making excuses for the Service Dept. attendance problems my last 3 service visits… The Service Dept problems become the customer problems… Dealership Manager - His employees reflect his attitude, from top to bottom… He intentionally insults the customer knowledge for repeated Service Dept. issues by stating my Denial was to old with to many miles, was the result of my brakes continuing to squeak from a total replacement of front & rear brake pads and rotors… I’ve come to expect my Denial to be in that Services Dept. shop for a minimum of 3-7 days for routine maintenance because of being short of help… More
June 17, 2024
Scheduled appointment online. When I arrived for service I was greeted and my truck was taken back for service in a timely manner. Thank you! When I arrived for service I was greeted and my truck was taken back for service in a timely manner. Thank you! More
Other Employees Tagged: Marcus Carson
June 13, 2024
They got me in and out do to my battery going bad and I was so worried it was something far more serious, they are always so helpful to me was so worried it was something far more serious, they are always so helpful to me More
Other Employees Tagged: Michael Jordan
June 10, 2024
Fast service. Friendly staff. Check engine light fixed in a timely manner at a reasonable cost. Friendly staff. Check engine light fixed in a timely manner at a reasonable cost. More
Other Employees Tagged: Brad Tittle, Michael Jordan, Marcus Carson
June 07, 2024
I love Heritage GMC. My first service experience was great & they got me in & out! My first service experience was great & they got me in & out! More
Other Employees Tagged: Mike Moore, Garrett Lentz, Shawn Waara, Michael Jordan, Steve Tolliver, Marcus Carson
June 05, 2024
Great service! !!! Oil change and tire rotation Done in a timely manner wil be back again!!!! !!! Oil change and tire rotation Done in a timely manner wil be back again!!!! More
Other Employees Tagged: Doug Hogue, Michael Jordan, Marcus Carson
May 31, 2024
After the storm-they were a mess--but still took my Terrain and took care of problem so I would have a vehicle. My service advisor Sam is great! And I appreciate Brad the service manager so much!--Th Terrain and took care of problem so I would have a vehicle. My service advisor Sam is great! And I appreciate Brad the service manager so much!--They both know I have purchased 4 vehicles here and been coming for years and take care of me! More
Other Employees Tagged: Brad-Service Manager-5 stars
May 26, 2024
The first thing I will say, is they need a waiting room where you’re not sitting out in the public people walking back and forwards in front of you. And it took a long time to change the oil and rotate the where you’re not sitting out in the public people walking back and forwards in front of you. And it took a long time to change the oil and rotate the tires. I made an appointment thinking it would make it go a little faster More
Other Employees Tagged: Robert Bobo, Quentin DeRossett, Marcus Carson, Dustin Gentzel