Sam Macababbad
Sam Macababbad at Heritage GMC Buick

Sam Macababbad

Service Advisor

Heritage GMC Buick

930 E Interstate 30
Rockwall, TX 75087

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4.5
65 Reviews

Dealership Experience

4 yrs, 6 mos

4.5

65 Reviews

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65 Reviews of Sam Macababbad

September 12, 2025

Dealership Rating
Employee Rating

Never have I seen a worst service dept in my 50 years of owning a truck.Sam Macabaddad was my service rep. my truck was there 3 days never got a call I called 4 times never got a call make had to go get my More

by teresamcguffey2
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Recommend Dealer
No

September 11, 2025

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Came in on an appt to change oil. Guys jumped right on it was done in about 30 minutes More

by Gary.tanksley
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Recommend Dealer
Yes

September 10, 2025

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This is the worst service dept. I have used in my 49 years of using a car dealer.Sam Macababbad would not call me back after several calls he has no people skills .He needs be in th More

by teresamcguffey2
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Recommend Dealer
No

August 17, 2025

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Brought my truck in to fix a problem that they didn't fix now they wants to charge me a 2nd diagnostic fee. Don't feel like I can trust this dealership. More

by gdfranklin1
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Recommend Dealer
No

August 02, 2025

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Great service all the way around. This establishment always goes a step above. Will get you in and out and does not miss a beat! More

by dshaylab32
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Recommend Dealer
Yes

July 17, 2025

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I have purchased 4 vehicles over the past 25 years here! First because convenient and close to my home--but then it was also the care and personal attention I got from the same employees over the years! More

by TOOTHFAIRY121458
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Recommend Dealer
Yes

Other Employees Tagged: Brad Tittle , JR in sales--maybe no longer there?

May 30, 2025

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Sam was and always is amazing. He is knowledgeable, respectful, and provides the best customer service. More

by dhowsmail
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Recommend Dealer
Yes

May 26, 2025

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Did not stop until they found the problem with my car. Thanks to Sam and the Mechanic More

by margfreeman44
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Recommend Dealer
Yes

May 12, 2025

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Very nice and clean. Was welcome when I came through the doors. Service was done in a timely fashion. More

by SRT_LOVE32
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Recommend Dealer
Yes

April 10, 2025

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The dealership it's self is great the technicians on the other hand. I guess get in a hurry or over look things. More

by fireman175422
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Recommend Dealer
Yes

Other Employees Tagged: Dustin Gentzel , Zach, salesman

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