Sam Lanier

Too slow and wait is too long for aoil change. Other can do it 10 mins why can southern do what Other can do it 10 mins why can southern do what More

by ricklanden1 Verified Customer Verified Customer

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2 out of 3 service appointments I was told over 3 hour wait. The must recent appointment was canceled by the dealership the day before. I was sent a link to reschedule which I did. When I arrived told me wait. The must recent appointment was canceled by the dealership the day before. I was sent a link to reschedule which I did. When I arrived told me I had no appointment. However the sales department knew I had appointment ask me for appraisal. The wait time for oil change is ridiculous. The service department is a worst, out of many experiences of over 20 years at dealership. More

by NH Verified Customer Verified Customer

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Service department is great. Good people who want to help you get your car fixed. Good people who want to help you get your car fixed. More

by Samuel Higginbitham Verified Customer Verified Customer

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Great service! Highly Recommenced to everyone. Mike been help me for the last 6 months! Highly Recommenced to everyone. Mike been help me for the last 6 months! More

by Victory auto Verified Customer Verified Customer

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Southern Volkswagen is “OCD” . One Cool Dealership. Wes is very professional and I appreciate his expertise. One Cool Dealership. Wes is very professional and I appreciate his expertise. More

by 6SpeedFloater Verified Customer Verified Customer

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I bought my car from this dealership one year ago. The car had your 15 point inspection and every other inspection to make sure it was ready to roll off your lot.Took my car in for routine service, oi The car had your 15 point inspection and every other inspection to make sure it was ready to roll off your lot.Took my car in for routine service, oil change tire rotation state inspection. And was told that I needed tires. Very concerning that a car I bought from these guys one year ago now needs tires? Also I know balance is an additional charge but $149 for rotation when most places around there charge anywhere from $10 to $25, and that was the high-end until your price came out. So either I got ripped off when I bought the car with tires that won't last or your service center is trying to rip me off and sell me tires that I don't need More

by kathyfarley Verified Customer Verified Customer

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As always I received Excellent customer service from the Southern team. I will continue to be a satisfied customer! Southern team. I will continue to be a satisfied customer! More

by SMCCOLLOM Verified Customer Verified Customer

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I was completely impressed by the professional courtesy of Matt and the entire staff. I had no intentions of buying or leasing a car. After listening to that team and how they educated me help me with my d of Matt and the entire staff. I had no intentions of buying or leasing a car. After listening to that team and how they educated me help me with my decision. More

by BRANALFLEM Verified Customer Verified Customer

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Great staff 10 out of 10 recommend Southern VW for any auto repairs needed ever auto repairs needed ever More

by SHIFT8711 Verified Customer Verified Customer

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Wes was thorough in helping me through the service process. Service was great and delivery was as expected. They completed the job earlier than expected. process. Service was great and delivery was as expected. They completed the job earlier than expected. More

by CLOUDBREAKMODS Verified Customer Verified Customer

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