Sam Choi | Page 39

Great experience Kevin was an excellent salesman and he was very patient with me throughout the entire process. He was very knowledgeable and helpful in assisting me f Kevin was an excellent salesman and he was very patient with me throughout the entire process. He was very knowledgeable and helpful in assisting me find the right vehicle. His customer service is excellent and he was very personable as well. This was my first BMW purchase and I am more than ecstatic for my decision. More

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Excellent Service! I had a great experience with BMW Catonsville. Harold Blackwell and Sam Choi are both excellent. They were extremely helpful making the end-to-end p I had a great experience with BMW Catonsville. Harold Blackwell and Sam Choi are both excellent. They were extremely helpful making the end-to-end process pain free. I highly recommend! More

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2019 BMW 230i xDrive Harold Blackwell helped me find my dream car. He was professional, courteous, helpful, and honest. Cannot say enough good things. Very satisfied with Harold Blackwell helped me find my dream car. He was professional, courteous, helpful, and honest. Cannot say enough good things. Very satisfied with going to this dealership. More

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Welcoming and honest I’ve been to several other BMW dealerships that were not welcoming when you enter the showroom. My experience at BMW of Catonsville and RT were very w I’ve been to several other BMW dealerships that were not welcoming when you enter the showroom. My experience at BMW of Catonsville and RT were very welcoming and we ended up finding the exact car I was looking for. The process was low pressure and they took the time I needed to understand the purchase. More

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Exceptional service! BMW of Catonsville provides consistent, world class service to all their customers. I’ve purchased three vehicles from them and each time, I’ve been t BMW of Catonsville provides consistent, world class service to all their customers. I’ve purchased three vehicles from them and each time, I’ve been treated with exceptional service. I highly recommend BMW of Catonsville to anyone in the market for a luxury vehicle. More

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Jonathan was so helpful! Patient, informative, patient, helpful...and patient!!! I don't like working with technology, but Jonathan made setting up my phone and explaining how Patient, informative, patient, helpful...and patient!!! I don't like working with technology, but Jonathan made setting up my phone and explaining how it worked very easy. Thank you! More

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Great Team Makes a Great Experience Wanted to call out RT, Johnathan and Sam. Before, during and after the deal, RT was professional and embodied great customer service. I was very comfo Wanted to call out RT, Johnathan and Sam. Before, during and after the deal, RT was professional and embodied great customer service. I was very comfortable working with RT. Jonathan was enthusiastic, knowledgeable and he was a perfect to close the experience and begin long term relationship with the new car. Sam was professional, straightforward, flexible - a pleasure to work with him as the lead representative from finance. More

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Exceptional Customer Service I had the pleasure of working with Harold Blackwell, who assisted me with purchasing a vehicle. From day one, I felt that I was in good hands. He was I had the pleasure of working with Harold Blackwell, who assisted me with purchasing a vehicle. From day one, I felt that I was in good hands. He was patient, understanding, reasonable, and knowledgeable. He provided appropriate feedback and was always very attentive. I was so elated to walk away with a vehicle. Thank you Mr. Blackwell for going above and beyond to satisfy your customers! More

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Outstanding Service! Korey from BMW of Catonsville is outstanding! He was very knowledgeable, professional and extremely understanding and patient as I was making my decis Korey from BMW of Catonsville is outstanding! He was very knowledgeable, professional and extremely understanding and patient as I was making my decision! Sam from the finance group was great as well! I would recommend this dealer to anyone in the market for a BMW! If you go in a different direction, I would still recommend to stay in the Mile One Dealership group, everyone is wonderful! They made the experience great! More

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Wonderful Customer Care Ashley D. is a great sales person and provided me with such a high level of service. It felt like I was dealing with an old friend instead of a sales Ashley D. is a great sales person and provided me with such a high level of service. It felt like I was dealing with an old friend instead of a sales person. I left with exactly what I wanted. Sam in Finance did a great job explaining the options but also continued the great personalized service Ashley started. While it was late, he treated me like I was the first customer he spoke to that day. Ashley and Sam are awesome!! More

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