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Sam Alcazar
Sam Alcazar at Gordie Boucher Ford of Kenosha
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Sam Alcazar

CX Remote Experience Coordinator

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.3
13 Reviews
4.3

13 Reviews

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13 Reviews of Sam Alcazar

April 02, 2025

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Employee Rating

Very curious and let me know what was going on with the service they were doing More

by KNODELVALERIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Cairo, Michael Yager

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Apr 02, 2025

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha. We look forward to having you as one of our valued customers for many more years to come! Belal Barakat Service Manager 262-697-0700

March 22, 2025

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Employee Rating

Great job. Keep up the good work had a great experience from the moment I pulled in the service area until I left. Thank you all More

by 06rider_steeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager, Bradford Titone, Eljiah Goodwin, Karen Cooper, Jessica Beesley, Lauren Haak, Barb Derose, Katie Eckman, Mel Burges

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Mar 25, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

March 05, 2025

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Employee Rating

The repair is now completed. I did have to make two visits to get the repair done More

by HLUPA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone, Sal Pappalardo, Barb Derose, Katie Eckman , Triston Castro

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Mar 05, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Belal Barakat Service Manager 262-697-0700

February 01, 2025

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I had the oil changed and tires rotated. All was completed on time and was correctly done. More

by Dsandy1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2025

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

January 10, 2025

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Love the service team at Boucher, I would be dead in the water without them. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Terry Teasley, Sal Pappalardo, Vaughn Eviston-Jahnke, Denise Petersen, Lauren Haak, Josh Kapity, Katie Eckman

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Jan 12, 2025

Gordie Boucher Ford of Kenosha responded

Thanks for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business, David, and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

December 25, 2024

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Employee Rating

I will never buy a board again because of the experience I did with the service department at the store More

by auslander.11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 02, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Belal Barakat Service Manager 262-697-0700

December 21, 2024

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Employee Rating

Bad service. Left the drain plug loose leaked oil on driveway. Had to take it back. This wasn't the first time that I had to take it back to get something done ri More

by Jap10989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 23, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for the feedback and taking the time to address this concern with my service manager. We appreciate the opportunity on being able to correct these issues. Please don't hesitate to reach out if we can help with anything in the future. Sal Pappalardo General Manager 262-697-0700

December 19, 2024

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Employee Rating

Awesome service, polite, and quick with my recall issue. I will go back again soon! More

by carriep510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

December 06, 2024

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Employee Rating

Excellent customer service. Kept me informed of service being performed. Pick up and delivery of my car was an A+. Wish we had this kind of service at our dealership in Flor More

by lacwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 07, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review, We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Sal Pappalardo General Manager 262-697-0700

November 14, 2024

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Employee Rating

Best dealership in the business. They make everything easy and stress free. I’ve bought 3 vehicles from them now, and I won’t go anywhere else. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Terry Teasley, Sal Pappalardo, Joseph Leonard, Vaughn Eviston-Jahnke, Denise Petersen, Lauren Haak, Katie Eckman

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Nov 15, 2024

Gordie Boucher Ford of Kenosha responded

David, Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

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