Sadie Arnold
Sadie Arnold at Audi Lehi
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Sadie Arnold

Service Advisor

Audi Lehi

3455 Digital Dr
Lehi, UT 84043

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4.7
25 Reviews
4.7

25 Reviews

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25 Reviews of Sadie Arnold

January 18, 2025

Dealership Rating
Employee Rating

This is the best Audi dealership in Utah! Everyone is super knowledgeable about the car’s features and they are super easy to work with! More

by JCFRAMPTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 10, 2025

Dealership Rating
Employee Rating

Difficult to get a return phone call from a Service Tech in the beginning. After drop off for service Sadie provided text communication. This worked well in the beginning, had a period of poor communication More

by NedMAASai
Workmanship
Recommend Dealer
Yes
Jan 10, 2025

Audi Lehi responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Simon Millican, Service Manager simonm@kengarff.com

December 26, 2024

Dealership Rating
Employee Rating

Outstanding service. Audi it’s a trust worth car and the customer service is pristine. More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Audi Lehi responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

December 10, 2024

Dealership Rating
Employee Rating

Had to make several trips to find out the issue and got it fixrd. The Uber service is nice. More

by traders008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 06, 2024

Dealership Rating
Employee Rating

Axson actually puts the customers needs above all else when she helps you like a person to person real sincere interaction. That's why I love coming here to work with audi lehi everything so simple and cu More

by Clay McDermott O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Axson Kabwere

Dec 09, 2024

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 02, 2024

Dealership Rating
Employee Rating

I was grateful for them getting our car in the same day for a new battery. We only have one car and it helped us out so much. More

by grannylesliec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

November 22, 2024

Dealership Rating
Employee Rating

Sadie was great. The rest of the service was bad. My car went in 3 different times for a recall and they never game me a loner because they didn’t have enough. Not th More

by Jensenpratt96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 22, 2024

Audi Lehi responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Simon Millican, Service Manager simonm@kengarff.com

November 12, 2024

Dealership Rating
Employee Rating

Porsche Lehi provides a very high level of service and their service advisors are excellent to work with. More

by CHRISLVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Audi Lehi responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

November 04, 2024

Dealership Rating
Employee Rating

Excellent service and staffs are so friendly and helpful. I also like the waiting room More

by BONG.JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 03, 2024

Dealership Rating
Employee Rating

Service not as expected hard to connect with service desk for updates. Ask car to be charged at 90% received confirmation but never charged. Not cool had a long drive that’s why More

by joseph.mattioli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 05, 2024

Audi Lehi responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Simon Millican, Service Manager simonm@kengarff.com

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