Ryan Nimmo | Page 2

I was happy to work with David and Ryan from Platinum GMC Buick of White Plains on Friday Dec 26th as I bought my previously leased vehicle. David has been a highly positive and stable presence in the dea Buick of White Plains on Friday Dec 26th as I bought my previously leased vehicle. David has been a highly positive and stable presence in the dealership as our family has worked with him over the years. Always great to get his help and guidance. Ryan is new to us but showed great care and appreciation of our long time relationship with the dealership. He certainly has been the best finance manager that we have worked with at this dealership. Looking forward to continued success working with David and Ryan and the dealership in the future. More

by donaldandsue Verified Customer Verified Customer

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He did a very good job of making the experience quick and answering all of my questions. answering all of my questions. More

by ROBERT.ANTON.TAYLOR Verified Customer Verified Customer

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I wasn’t thrilled with the lack of transparency on the sale, the non-attempt to even work on a deal or the amount of time we spent there. In the end the most important thing is that I like the vehicle, wh sale, the non-attempt to even work on a deal or the amount of time we spent there. In the end the most important thing is that I like the vehicle, which I do. More

by Kristen Verified Customer Verified Customer

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David Silva. Did a great job for me and my family. Deck recommend him! Very honest and helpful and professional. Did a great job for me and my family. Deck recommend him! Very honest and helpful and professional. More

by CARLOS.VALLEJO2480 Verified Customer Verified Customer

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Showing love from CT! !! Hi!! Everyone was so nice. When I walked in, I was greeted with a smile. I was so happy when I saw that they had a coffee machine with coffee cream !! Hi!! Everyone was so nice. When I walked in, I was greeted with a smile. I was so happy when I saw that they had a coffee machine with coffee creamer, sugar, and snacks, (I took a uber and had a longgg ride so seeing coffee was amazing) David S is the absolute best when I walked in. He introduced me to the team, and had me ring a bell and he also told me to come back in six months for a free oil change, which was another plus! Thank you guys so much for including me in the GMC family!!! More

by Sincere.xo Verified Customer Verified Customer

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Very please with the service and how easy it was to make an appointment. Highly recommended. Thank you. an appointment. Highly recommended. Thank you. More

by prodigalmen1 Verified Customer Verified Customer

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Horrible experience and as of the writing of this review still have not refunded our deposit. Agreed to a deal and had it in writing. Left a deposit to hold the vehicle. When we went to finalize and arrange still have not refunded our deposit. Agreed to a deal and had it in writing. Left a deposit to hold the vehicle. When we went to finalize and arrange for pick up the Finance guy, Ryan informed us they were tacking on an additional $695 dealer fee and we needed to finance with them. When we refused to do either (as that was not agreed to previously) they said they would refund our deposit. This alone was worth the 1 start rating. It gets better. Since that conversation that was over a week ago we have gotten the run around of excuses as to why they have/cannot refund our money. First it was allow 2-3 business days. After waiting that time I followed up and was told it had not been processed because the owner was the only one who can authorize the refund and he was away in Italy until Monday (ridiculous to say with a dealership this size). Come Monday it was supposed to be done by accounting. Again nothing, on Wednesday when I followed up yet again was told they no longer can process the refund because they have a new owner and the old and new systems won't sync. Again, ridiculous attempt at an excuse. They told be in order to get my money back I should contact my CC company and refute the charges and they won't dispute it when contacted by the CC company. Unreal, I know! Now no one will return my phone call. I have made several calls to each of the sales man, Robert, the finance guy, Ryan, the manager, Franco and the controller, Patricia. Left messages for all and no one will call me back. I just want my money back and they won't give it back. This is now crossing over to petty larceny. I should probably contact the White Plains police or the attorney general. Don't do business with these people. They are crooks. More

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The service was quick and smooth. The staff was very helpful and polite. Thank you. The staff was very helpful and polite. Thank you. More

by GUERO417 Verified Customer Verified Customer

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The best experience. Picking out a vehicle I wanted was easy. Customer service excellence great Picking out a vehicle I wanted was easy. Customer service excellence great More

by avilasylvia917 Verified Customer Verified Customer

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The service team was prompt and friendly. I would definitely get my service from Empire Buick again. I would definitely get my service from Empire Buick again. More

by TD.GORDON Verified Customer Verified Customer

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