Ryan Cox

Ryan was pleasant to work with before the sale. Responsiveness went way down after the sale. During the closing process, I was tricked into purchasing an undesired option. When I requested cancella Responsiveness went way down after the sale. During the closing process, I was tricked into purchasing an undesired option. When I requested cancellation, it was readily agreed to but dealership did not send reinbursement check as promised. 4 weeks later I am still waiting and no one from dealership has any sense of urgency about resolving it. More

by ERIK37 Verified Customer Verified Customer

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Everyone we dealt with was very professional and helpful. This is our 5th BMW and our 4th purchase from Niello BMW Sacramento. This is our 5th BMW and our 4th purchase from Niello BMW Sacramento. More

by DEBBIELMCG Verified Customer Verified Customer

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I cannot say enough good things about my experience with Niello BMW of Sacramento! From start to finish, they made the car-buying process smooth, stress-free, and even enjoyable. The sales and service teams Niello BMW of Sacramento! From start to finish, they made the car-buying process smooth, stress-free, and even enjoyable. The sales and service teams went above and beyond to ensure I was completely satisfied. A special shout-out to Gary Carroll—he was absolutely fantastic! Gary's professionalism, attention to detail, and genuine care for his customers stood out. He patiently answered all my questions, provided great advice, and made sure I found the perfect vehicle for my needs. This dealership truly cares about its customers, and it shows in everything they do. If you're in the market for a car or need top-notch service, look no further than Niello BMW of Sacramento. Highly recommended! More

by gilcaravantes Verified Customer Verified Customer

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Ryan Cox is the best Car Dealer I have ever worked with in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! More

by MBARKER2 Verified Customer Verified Customer

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Olga did a great job in handling our transaction thank you and also Ryan and Bran as well you all a re a great team , this is My 3rd car buying from Niello and very satisfied you and also Ryan and Bran as well you all a re a great team , this is My 3rd car buying from Niello and very satisfied More

by YASH0 Verified Customer Verified Customer

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Excellent service and attention to detail. Ryan spent a considerable amount of time with us to ensure that we knew we had found the vehicles we were looking for. Ryan spent a considerable amount of time with us to ensure that we knew we had found the vehicles we were looking for. More

by JWIEGLEY Verified Customer Verified Customer

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Exceptional customer service. Ryan Cox went above and beyond to meet all my needs and, in fact, he exceeded all my expectations. He’s a great asset to this dealership. I couldn’t Ryan Cox went above and beyond to meet all my needs and, in fact, he exceeded all my expectations. He’s a great asset to this dealership. I couldn’t be happier. More

by MRASIOS Verified Customer Verified Customer

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They very attentive to my needs, and accommodating. Looked at possible options and took care of my concerns. Looked at possible options and took care of my concerns. More

by MGALYLIAK Verified Customer Verified Customer

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Very patient and knowledgeable. Answered all of my questions to my satisfaction at every step of the process. Answered all of my questions to my satisfaction at every step of the process. More

by BOBT55 Verified Customer Verified Customer

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Fatima is a pleasure to work with. I’ve purchased 3 cars from her and I hope to deal with her again in the future. I’ve purchased 3 cars from her and I hope to deal with her again in the future. More

by BRADMARTIN.RE Verified Customer Verified Customer

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