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Rusty Miller
Rusty Miller at Faulkner Buick GMC West Chester, INC.

Rusty Miller

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.7
228 Reviews
4.7

228 Reviews

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228 Reviews of Rusty Miller

June 07, 2025

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I thank you so very much for your Shuttle Service, and Drivers! Now that I'm living in the Independent Living Section of Bellingham, I appreciate this service so much as I don't have to coordinate with fa More

by FAITH1C
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Recommend Dealer
Yes
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June 06, 2025

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The service center was clean and Rusty took care of everything and kept me informed. More

by KESPOSITO28
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Yes
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Jun 06, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review! We're glad to hear the service center met your expectations and that Rusty provided excellent care and communication throughout your visit. We’ll be sure to pass along your kind words to him. We appreciate your business and look forward to serving you again!

June 05, 2025

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Rusty took great care of us when putting on our running boards and inner rear fender covers .It was done in a timely manner.. More

by DPERRY62.DP
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Yes
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Jun 06, 2025

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience! We're so glad Rusty took great care of you and made sure everything was done efficiently. It’s awesome to hear that your running boards and fender covers were installed just how you wanted. We appreciate your business and hope to assist you again soon!

June 03, 2025

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Took my SUV in for an oil change and filter replacement. The staff was extremely friendly and helpful. I waited for my car instead of dropping it off. The waiting room was spacious and clean with free wifi. More

by dennisb
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Luis Jimenez , Vincent Cavalcante

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Jun 04, 2025

Faulkner Buick GMC West Chester, INC. responded

Hi Dennis, Thank you for taking the time to share your experience! We're glad to hear that your visit for an oil change and filter replacement went smoothly and that our team made you feel welcome and taken care of. It’s great to know you enjoyed the comfort of our waiting area, we try to make it as relaxing and convenient as possible for our guests. We truly appreciate your kind words and look forward to seeing you again for your inspection and hopefully helping you find that perfect truck when the time comes!

May 29, 2025

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All services were performed as expected and on time. Very happy with the turnaround time. More

by BARRY.HEACOCK
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Yes
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May 30, 2025

Faulkner Buick GMC West Chester, INC. responded

Hi Barry, Thank you for your review! We're happy to hear everything was completed as expected and that the turnaround time met your needs. We know how valuable your time is, and it's great to know we delivered on that. We appreciate your business and look forward to seeing you again!

May 16, 2025

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The service team is great. They keep you informed along the way and answer any questions I may have. More

by CRSTEFFY
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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May 19, 2025

Faulkner Buick GMC West Chester, INC. responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 06, 2025

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They always work with me. Got my 90k service and let me pick what I was going to have done. They explain everything and always have. Easy to work with. More

by ROXANNEWBEARE
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Recommend Dealer
Yes
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May 07, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We're glad to hear that you felt supported and informed throughout your 90k service. It's always our goal to make sure you're comfortable with the process and understand your options. We appreciate your trust and look forward to continuing to work with you!

April 21, 2025

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Horrible experience, first the wrong parts were replaced, engine wire harness was not secured and in danger of rubbing against the pulleys. They resolved the issue and now my skid plate is missing with strip More

by anthonymangine11
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Recommend Dealer
No
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April 15, 2025

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Leslie Hurst was efficient and helpful. The parts department found the part I needed right away and they got my car back on the road quickly. More

by MMBRODOWAY
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Luis Jimenez , Mike Borolla

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Apr 16, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great feedback! We're happy to hear Leslie Hurst and our parts department were able to assist you efficiently and get your car back on the road so quickly. We’ll be sure to pass along your kind words to the team. Don’t hesitate to reach out if there’s anything else we can do for you!

April 13, 2025

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When I bring my car in the team is waiting for me, they’re expecting me, they know what has to be done, and if I need a ride, they’ve got an arranged already More

by CNORRIS2
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Recommend Dealer
Yes

Other Employees Tagged: Brianna Holmes

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Apr 14, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful review! We're so glad to hear that your experience is always seamless and that our team is ready to assist with everything you need, including transportation. We take pride in being prepared and making your visit as convenient as possible. We appreciate your continued trust and look forward to seeing you again soon!

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