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Rusty Miller

Overview Reviews (166)

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Rusty Miller

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Rusty Miller

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.7

166 Reviews

Overview Reviews (166)

4.7

166 Reviews

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166 Reviews of Rusty Miller

November 21, 2024

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Quick time to schedule oil change and fast great service. Nice waiting area.pleasant staff. Nice waiting area.pleasant staff. More

by MCKENNA_JANE

Verified Customer

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Recommend Dealer

Yes

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November 19, 2024

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Great service. Rusty Miller is awesome so is Bill the mechanic. Can’t say enough good things about them Rusty Miller is awesome so is Bill the mechanic. Can’t say enough good things about them More

by Mike

Verified Customer

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Recommend Dealer

Yes

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Nov 20, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Mike! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 18, 2024

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Employee Rating

Leslie & Rusty Both Do a Great Job For Me At Their Service Department. I Trust Their Judgement If I Require Additional Service Work. Also The Mechanics Do A Great Job.They Provide Quality Work At A Fa Service Department. I Trust Their Judgement If I Require Additional Service Work. Also The Mechanics Do A Great Job.They Provide Quality Work At A Fair Price. More

by GSHERUDA

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst

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Nov 20, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 17, 2024

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On time service easily scheduled around my day. Good follow up explanations on site after my appointment Good follow up explanations on site after my appointment More

by DWAYNEAREHART

Verified Customer

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Recommend Dealer

Yes

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Nov 20, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 16, 2024

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Employee Rating

Rusty and Leslie teamed up to quickly check me in. The service was excellent, the oil change was done in a very timely manner and at a competitive price. Leslie checked me out with a friendly smil The service was excellent, the oil change was done in a very timely manner and at a competitive price. Leslie checked me out with a friendly smile as did the cashier...A+ to all. More

by DHAGELIN

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst

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Nov 20, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 15, 2024

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Rusty and the team are great at Faulkner GMC of West Chester. Always a pleasure Chester. Always a pleasure More

by Nhare

Verified Customer

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Recommend Dealer

Yes

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Nov 20, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 12, 2024

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Prompt, friendly and courteous service. Trusted, reliable and consistent. I recommend this dealership highly. Thank you. Trusted, reliable and consistent. I recommend this dealership highly. Thank you. More

by KIM.TAYLOR0909

Verified Customer

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Recommend Dealer

Yes

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Nov 14, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Kim! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 10, 2024

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Always had excellent service from this dealership. Bought my last 2 Buicks from them. Needed inspection and emissions done. My only issue was black marks from someone's feet getting in and out of the Bought my last 2 Buicks from them. Needed inspection and emissions done. My only issue was black marks from someone's feet getting in and out of the car. Also they usually wash the car after service, not this time. But overall very satisfied. More

by EDOCBANDIT

Verified Customer

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Recommend Dealer

Yes

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Nov 11, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the review, Edocbandit! We apologize for the marks and not washing the car after service. We will be sure to make a note of this for any future service visits. Your feedback is greatly appreciated!

October 31, 2024

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Everyone is kind and courteous. Leslie is especially thorough and astute. Service charges are reasonable. Leslie is especially thorough and astute. Service charges are reasonable. More

by DANIELGSALSBURY

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst, Luis Jimenez

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Oct 31, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Daniel! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

October 28, 2024

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Rusty was terrific kept me informed and moved the whole process along so far service was successful process along so far service was successful More

by fdziedizic

Verified Customer

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Recommend Dealer

Yes

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Oct 29, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, fdziedizic! Please let us know if we can do anything else to help!

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Rusty Miller

Service Advisor

Faulkner Buick GMC West Chester, INC.

166 Reviews of Rusty Miller

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