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Rusty Miller
Rusty Miller at Faulkner Buick GMC West Chester, INC.
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Rusty Miller

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.7
176 Reviews
4.7

176 Reviews

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176 Reviews of Rusty Miller

January 02, 2025

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Employee Rating

Quick competent service at a fair price. Very happy with the results and will continue to have my vehicle serviced at Faulkner More

by CARRCREW
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Recommend Dealer
Yes
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Jan 02, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

January 01, 2025

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Service department has always been top notch on all my vehicles that I have purchased at Faulkner GMC More

by ADAVIS2453
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Tom Delgott, Leslie Hurst

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Jan 02, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued trust and positive feedback! We're thrilled to hear that our service department has consistently provided top-notch care for all your vehicles. It's always our goal to offer exceptional service, and we’re glad to know we've met your expectations. We look forward to continuing to serve you and keeping your vehicles in great shape!

December 31, 2024

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Courteous and professional people in service. Picked up vehicle at my work today and returned it when it was done. The invoice was electronic and payment was easy.!Would recommend! More

by CINDYHALDEMAN
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Luis Jimenez

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Jan 02, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your wonderful review! We're so glad to hear that you had a positive experience with our service team. It’s great to know that the convenience of picking up and returning your vehicle, along with the easy electronic invoice and payment, made the process seamless for you. We truly appreciate your recommendation and look forward to serving you again in the future!

December 19, 2024

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Good scheduling, vehicle serviced, and recommendations offered. Thanks Takia and Vince for your service towards excellence. More

by BRIAN.SPROWAL
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Luis Jimenez , Vince

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Dec 23, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review, Brian! We're so glad to hear that Takia and Vince provided excellent service and that your vehicle was taken care of. We truly appreciate your feedback and are grateful for the opportunity to serve you. If you need anything else, don’t hesitate to reach out. Thank you for choosing us!

December 08, 2024

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This dealership Ed’s professional and very professional and delivered the work in the stated time More

by CONCORDE_16
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn

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Dec 10, 2024

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, Concorde! If there is anything else we can do to help just let us know! Have a great day!

December 08, 2024

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We thought everything was great, Rusty the service consultant was very nice, and the technician stayed late to help resolve a fuel injector issue as we needed our truck back by noon the next day and i More

by CTINC0573
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Recommend Dealer
Yes

Other Employees Tagged: Mike Feltcher

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Dec 10, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your wonderful review! We're so glad to hear that Rusty and our technician provided excellent service and went above and beyond to resolve your fuel injector issue on time. We truly appreciate your feedback and are happy that we could get your truck back to you when you needed it!

December 03, 2024

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The West Chester service center is Friendly, has excellent communication, are flexible and accommodating! Would definitely recommend! More

by erinkulp
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Recommend Dealer
Yes
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Dec 05, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Erin! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 28, 2024

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They were able to take my car on short notice and completed necessary repairs the same day. More

by Dcaaalee
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Recommend Dealer
Yes
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Dec 02, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your great review! We're so glad we could accommodate you on short notice and get your repairs done the same day. We strive to provide quick and efficient service, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future!

November 28, 2024

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Friendly service center. Good intake process. Got my service needs taken care of efficiently and easily. More

by MARCHENDERSON1
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Recommend Dealer
Yes
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Dec 02, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 26, 2024

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Smooth process. Drove into the bay and was greeted by Rusty. I waited there while the work was being done. The wait wasn’t long. Rusty came to me when it was all don More

by ttbajones
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Recommend Dealer
Yes
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Nov 27, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your experience! We're glad to hear that the process was smooth and that Rusty took great care of you during your visit. It's great to know that the wait was short and that everything was handled efficiently. We appreciate your feedback and look forward to assisting you again in the future!

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