Russell Tambourine | Page 19

Russell is very communicative and always so friendly when I come in. He even offers to get me an Uber to wherever I need to wait for my car to be serviced. Offers coffee and snacks as well if I choose to wai I come in. He even offers to get me an Uber to wherever I need to wait for my car to be serviced. Offers coffee and snacks as well if I choose to wait. Overall, a great guy to work with! More

by Torres Verified Customer Verified Customer

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Excellent, professional, work done very fast, communication excellent! Ver pleased with your Dealership! Wish I had purchased my car at your dealership! Thank you! communication excellent! Ver pleased with your Dealership! Wish I had purchased my car at your dealership! Thank you! More

by Yellowbird2020 Verified Customer Verified Customer

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Excellent service and very helpful! Explained all the concerns, washed and vacuumed the car and made sure I was comfortable while I waited! It’s the only place I’ll take my Kia!👍 Explained all the concerns, washed and vacuumed the car and made sure I was comfortable while I waited! It’s the only place I’ll take my Kia!👍 More

by JCRANE5 Verified Customer Verified Customer

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Everyone went out of their way to keep me informed it was not a simple visit. Maintainabce buy out inspection etc not a simple visit. Maintainabce buy out inspection etc More

by dmuld Verified Customer Verified Customer

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Finally, after 2 months of waiting for 2nd key and remote, and getting the run-around, I finally got it. Other than that, from Kristen in sales, and Vicky at front desk, and everyone else, who tried t remote, and getting the run-around, I finally got it. Other than that, from Kristen in sales, and Vicky at front desk, and everyone else, who tried to get this done, was great. More

by shell0827 Verified Customer Verified Customer

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Communication updates were not supplied. It occurs that the service department was short staffed as I called in to get updates and was unable to reach anyone. I was told each time I called d It occurs that the service department was short staffed as I called in to get updates and was unable to reach anyone. I was told each time I called during the duration of the service this was an issue. Also the first available appointment scheduled, was scheduled several weeks in advance as first availability. The issue I brought the car in for still exists, I was told they were unable to determine why my car wasn't starting and that I would have to wait for it to become non operational before it could be repaired. I was hoping to resolve the issue. I feel like I was without my car for 5 1/2 hours for a car wash. Next time I'll use my local mechanic. More

by CARMWARD82 Verified Customer Verified Customer

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Great fast service and clean service area. Kept to promised completion time. Comfortable waiting area. Kept to promised completion time. Comfortable waiting area. More

by Lemmon50 Verified Customer Verified Customer

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Got me in and out for service quickly! Really friendly service team and a nice waiting room. Really friendly service team and a nice waiting room. More

by Chip Verified Customer Verified Customer

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Russell is an excellent service rep. Your new facilities are very nice. Making appointments is also very easy. Your new facilities are very nice. Making appointments is also very easy. More

by guam1952 Verified Customer Verified Customer

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Everyone is friendly. Service is great. Nice lobby but you need a soda machine in there. Service is great. Nice lobby but you need a soda machine in there. More

by CORLER Verified Customer Verified Customer

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