Russell Rheault | Page 3

The best car buying experience ever!!!! Russell Rheault was amazing!! I work in the luxury auto industry for over 15 years and this by far was the best experience I have had at any dealer. Russell Rheault was amazing!! I work in the luxury auto industry for over 15 years and this by far was the best experience I have had at any dealer. I would recommend anyone to check Lundgren Honda for their car needs and GO SEE RUSSELL RHEAULT!!!! More

Report | Print

My dad called ahead from Texas and you still made it all happen! Thank you for my wonderful experience now I have a reliable car. happen! Thank you for my wonderful experience now I have a reliable car. More

Report | Print

Genuine experience at Lundgren Honda Russell is not your typical salesman. He was patient, genuine, and knowledgeable, and he helped to understand my needs before suggesting or putting me Russell is not your typical salesman. He was patient, genuine, and knowledgeable, and he helped to understand my needs before suggesting or putting me into vehicles I was not interested in. He took the time to work with me from the moment I walked in the door, and was extremely communicative and responsive throughout the entire car buying process. I wouldn't hesitate to contact him if I needed anything and I wouldn't hesitate recommending him as someone to work with to buy a car. Thanks, Russell! By far, the best dealership experience I've had. More

Report | Print

Mr. Russell Rheault assisted with my lease of a Fit in 2017 and my purchase of an HR-V last month - November 2019. The Lundgren store is 1st rate As are all employees I have dealt with. Because of Russ 2017 and my purchase of an HR-V last month - November 2019. The Lundgren store is 1st rate As are all employees I have dealt with. Because of Russell Rheault and people as good as he, your reputation must be peerless! More

Report | Print

Played Too Many Games There were 3 separate incidents within 48 hours where I found them trying to swing the deal heavily in their favor to where it was unfair. It's ver There were 3 separate incidents within 48 hours where I found them trying to swing the deal heavily in their favor to where it was unfair. It's very unfortunate that I have to give a low Rating. We purchased our first Pilot from them, it was easy and no games. This time not so much. They had a used car on the lot we went to look at. 2017 HRV EX-L. It was listed at 20,900. When we looked closer it had been involved in 2 accidents one with structural damage. A brand new 2019 HRV goes for 25K. So that didn't make much sense to me. They told me the price was not negotiable. The next day the price online dropped by $1,200. There was no real explanation other than Used Cars Department handles it. Within a couple days we went back because they had a brand new 2018 HRV on the lot. I went in to look at it and they quoted me 25,900 when the 2019 new HRV was 25,500... Same model, just a year older. Makes no logical sense. The last straw was my trade in. The retail Value on the car was 12,500. I get when you trade in the need to make money. Their first offer was 7,000. Already below the KBB fair value. Then they told me they valued the car below the Good condition but Higher than fair... But felt it was okay to offer me a value below fair value. But then I was told repeatedly they don't play games and they have my best interest in mind. More

Report | Print

Best sale team ever The team at lungren honda made my experience pleasant. Never felt pressured to hurry up and make a decision. Answered all my question with respect. The team at lungren honda made my experience pleasant. Never felt pressured to hurry up and make a decision. Answered all my question with respect. More

Report | Print

Great Experience From start to finish negotiating the lease on our new 2019 Honda Pilot was flawless. Russ listened to what we were looking for in the vehicle and did From start to finish negotiating the lease on our new 2019 Honda Pilot was flawless. Russ listened to what we were looking for in the vehicle and did his best to make it happen. There was no hassle in getting us into our new vehicle. More

Report | Print

Helpful and Knowledgeable Walked in late to the Lundgren Honda dealership to check SUV. Mr. Russell Rheault patiently explained all features of the SUV. He has very good knowl Walked in late to the Lundgren Honda dealership to check SUV. Mr. Russell Rheault patiently explained all features of the SUV. He has very good knowledge of the products and is ready to help customers with all their queries. Thank you Mr Russel More

Report | Print

Russell Rheault, Honda Saleman,Saves the Day! Dear Lundgren Honda, My wife Ann and I would like to take this opportunity to thank Russell Rhault (Lundgren Honda Salesman) for helping to Dear Lundgren Honda, My wife Ann and I would like to take this opportunity to thank Russell Rhault (Lundgren Honda Salesman) for helping to make our son Jonathan's dream of owning his own car a reality! Jon was fortunate enough to have been granted a "Cops for Kids with Cancer" scholarship this past spring. We had been shopping around, searching for several weeks to find Jon a used car with low mileage and in good physical condition. All of the vehicles we found were either out of our price range or had in excess of 100,000 miles on the odometer. Jonathan is a Leukemia patient at UMass Memorial Hospital in Worcester, MA, and needs to travel from Plymouth NH down to Worcester, MA several times per month for Chemotherapy maintenance treatments, and was hoping to obtain a reliable vehicle to help him do this on his own. Russell was our Guardian Angel. He was able to match us with a beautiful used 2003 Toyota with only 51,000 miles, and in excellent condition! Thank you Russell Rhault from the bottom of our hearts for making this happen, and Thank you Lundgren Honda, for being instrumental in setting up the financial package to allow us to be able to do this for our son. We are True believers that there are still incredibly nice People and Car dealerships that go the extra mile and do the right thing for their customers in need. Thank you, God bless, and we will certainly be referring our other friends and colleagues to your dealership in the future! Paul, Ann & Jonathan Tomashefsky More

Report | Print

Pleasant Experience with the Purchase of a Honda Clarity I recently purchased a Honda Clarity from Lungren Honda and the entire team was fantastic, making the purchase simple, efficient and worth the visit! I recently purchased a Honda Clarity from Lungren Honda and the entire team was fantastic, making the purchase simple, efficient and worth the visit! Russell Rheault, Frank Mazzeo and Dustin were great to deal with. No pressure and great support. More

Report | Print