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Russell Karli
Russell Karli at Bryan College Station Toyota

Russell Karli

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
93 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

English English

4.8

93 Reviews

Write a Review

93 Reviews of Russell Karli

January 25, 2026

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Employee Rating

The Dervice Department does a very good job. This supports the idea of buying a new automobile from the Sales Dept. More

by KINGFISH087644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are glad the Service Department provides reliable support, reinforcing your confidence in purchasing from our Sales team. We appreciate your trust and look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com

January 22, 2026

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Employee Rating

$139 for oil change and tire rotation. Pretty good value these days. Didn’t have to wait long. Russ is a good advisor and was professional and courteous. I will go back when the time c More

by rdlasater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are glad Russ provided professional and courteous service, and that you found the value and wait time satisfactory. We look forward to assisting you again when you return. Customer Relations Manager customerservice@purdygroupusa.com

January 21, 2026

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Incredibly professional experience and personnel. ..Courteous, prompt, and excellent explanation about the status of my car! More

by VICKIGIBSON
Service Price Transparency
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Recommend Dealer
Yes
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Jan 23, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are pleased to hear our team provided a professional and courteous experience with clear communication about your vehicle. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

January 19, 2026

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very polite honest knowledgeable straight forward clear inquisitive caring thoughtful curious agreeable sensible hardworking thorough More

by DOUGKINGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2026

Bryan College Station Toyota responded

Thank you for this thoughtful review! We truly appreciate you taking the time to highlight these qualities—our team works hard to provide exactly this kind of experience. We look forward to serving you again!

January 09, 2026

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Employee Rating

Toyota is a wonderful Dealership & understanding about service & kindness , & compassion too, thanks so very much,👍 More

by LDFORD54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Abagail Mojica, Heather Beran, Dustin Holifield

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January 05, 2026

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Russell was quick to respond and easy to work with. The vehicle has been running great! More

by Markamc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 03, 2026

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Very much responsible and happy for the service. Thank you very much once again russel. More

by sndpreddy.iict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Gregory

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Jan 05, 2026

Bryan College Station Toyota responded

Thank you for your kind words! We are glad to hear you’re happy with the service. Russell appreciates your thanks and looks forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com

January 02, 2026

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Employee Rating

Well staffed, appears well managed, friendly environment, courteous, organized and helpful, convenient. A nice experience. More

by STEVENHOUDEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 05, 2026

Bryan College Station Toyota responded

Thank you for sharing your positive experience! We are glad to hear you found the team friendly, organized, and helpful. We appreciate your feedback and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

January 01, 2026

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Employee Rating

Russell very good to listen and work to resolve service and scheduling. Everyone is cordial and friendly More

by wilsontrent396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Douglas, Zeeshan Devani

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Jan 05, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear Russell took the time to listen ato nd work through your service and scheduling needs. It’s also great to know our team made you feel welcome and provided a friendly experience. We appreciate you choosing us and look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com

December 30, 2025

Dealership Rating
Employee Rating

Very happy with the service really I can trust them that they care about me More

by MOMORTIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 05, 2026

Bryan College Station Toyota responded

Thank you for your kind feedback. We are glad to hear you are happy with the service and feel confident that our team cares. Until next time! Customer Relations Manager customerservice@purdygroupusa.com

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