Russell Karli

I believe the Multipoint Inspection of my 2011 Avalon provides a good overall assessment of my vehical. I depend on Russell to advice me on the service that needs immediate attention, and the service tha provides a good overall assessment of my vehical. I depend on Russell to advice me on the service that needs immediate attention, and the service that can be postponed for a few months. More

by ASHANNON Verified Customer Verified Customer

Report | Print

Horrible technician and service advisor. Have my check engine lights came up twice and have to re-visite dealership three times Have my check engine lights came up twice and have to re-visite dealership three times More

by maxbigbird Verified Customer Verified Customer

Report | Print

The service department is always friendly and efficient. I am made fully aware of the details and timing. I've used this dealership for years and have no plans to stop. I am made fully aware of the details and timing. I've used this dealership for years and have no plans to stop. More

by SHERI.KEYES Verified Customer Verified Customer

Report | Print

Mr. Karli is an amazing man to work with--he is as patient as he is competent and helpful. I very much appreciate the opportunity to work with him. Signed, David Wester patient as he is competent and helpful. I very much appreciate the opportunity to work with him. Signed, David Wester More

by DAVID.WESTER Verified Customer Verified Customer

Report | Print

Suggestion- when you go in for maintenance and the service men change your display on the dash, manually pump lift the seat way up bc they don’t like it low, and change ur seat settings- it would be p service men change your display on the dash, manually pump lift the seat way up bc they don’t like it low, and change ur seat settings- it would be professional if they changed it all back to the owner’s settings. Clearly a rush job by service. I wonder if they even did any maintenance. I’m marking the tires next time. More

by kennybor24 Verified Customer Verified Customer

Report | Print

Russ is always great to ensure the service is completed in a timely manner. The team who did the air bag recall left behind scuffs on the back door lift and lots of debri from the replacement. Nothing th in a timely manner. The team who did the air bag recall left behind scuffs on the back door lift and lots of debri from the replacement. Nothing that i could not clean up myself; that is just feedback on what i thought. More

by JANA.MACHEK Verified Customer Verified Customer

Report | Print

I always get the best service at Toyota. Russ is very easy to work with every time I need to take my car for service. Russ is very easy to work with every time I need to take my car for service. More

by rm7teach Verified Customer Verified Customer

Report | Print

The dealership is very efficient and my advisor Kurt is super helpful and very knowledgeable. he goes above and beyond. super helpful and very knowledgeable. he goes above and beyond. More

by aishatu Verified Customer Verified Customer

Report | Print

In and out in good time. Nice folks. Time for service was very good. Fifteen words. Nice folks. Time for service was very good. Fifteen words. More

by txvikar Verified Customer Verified Customer

Report | Print

Russell provided first class service with his knowledge and recommendations for my future car needs. He gave me his cost-saving advice and was thorough and thoughtful. Thank you! and recommendations for my future car needs. He gave me his cost-saving advice and was thorough and thoughtful. Thank you! More

by carlosmurcia400 Verified Customer Verified Customer

Report | Print