Russell Karli

Russ, was very helpful and attentive. The service team did quality work in a timely manner. The service team did quality work in a timely manner. More

by GABRIEL.PETEREK Verified Customer Verified Customer

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Russ was on top of things as soon as I arrived. Really appreciate that! Good internal referrals, too Really appreciate that! Good internal referrals, too More

by deball8817 Verified Customer Verified Customer

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Had a warranty issue, took sometime to deliver the parts but overall it was fixed and was offered a loaner until it got fixed. Would do 5 starts but had to wait for the parts but overall it was fixed and was offered a loaner until it got fixed. Would do 5 starts but had to wait for the parts More

by MJ.ALBANNA Verified Customer Verified Customer

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This was a surprisingly complicated problem that took longer than I expected. Throughout the process the service staff were supportive, respectful, and kept me informed. longer than I expected. Throughout the process the service staff were supportive, respectful, and kept me informed. More

by Page208dellwood Verified Customer Verified Customer

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The staff are all competent, but more than that, they are friendly and treat people with respect. The waiting area is clean and comfortable. The work is done quickly. I actually look forward to taking my friendly and treat people with respect. The waiting area is clean and comfortable. The work is done quickly. I actually look forward to taking my car in for service. More

by Page208dellwood Verified Customer Verified Customer

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Russ was professional but with a warm personal touch. And my vehicle service was finished in a timely manner. And my vehicle service was finished in a timely manner. More

by GrammyofJax1 Verified Customer Verified Customer

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Got my car all fixed thank you. Had it tinted and they fixed my undershield Had it tinted and they fixed my undershield More

by RUSSKARLI86 Verified Customer Verified Customer

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I was there all day. But Kari kept me informed. The only problem I had was when they were done. My engine light was on and it wasn’t when I brought it in. The tech said h But Kari kept me informed. The only problem I had was when they were done. My engine light was on and it wasn’t when I brought it in. The tech said he saw it on but I know it wasn’t if it was he should have told me. When he cleared it with the computer my smart start was beeping and he did not inform me while I was waiting so it locked me vehicle out. I had to call to get it unlocked. I then had to drive across town and have the device cleared so I could drive home it cost me $68 But all in all I guess I’m satisfied More

by reginaoliver99 Verified Customer Verified Customer

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Russ was amazing! ! he was extremely kind, professional, efficient took great care of my daughter‘s truck and had a smile the entire time he did it.. ! he was extremely kind, professional, efficient took great care of my daughter‘s truck and had a smile the entire time he did it.. More

by janniemcclellan Verified Customer Verified Customer

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Great experience. Russel took excellent care of me. I was up and going in less than an hour. Thanks Russel!! Russel took excellent care of me. I was up and going in less than an hour. Thanks Russel!! More

by THOMASBUNCH1 Verified Customer Verified Customer

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