Russ Millard

Russ was incredibly helpful. I wasnt sure I was ever going to be talked into a new car. He covered all major concerns and was very knowledgeable. I wasnt sure I was ever going to be talked into a new car. He covered all major concerns and was very knowledgeable. More

Report | Print

Very laid back. Not pushy at all. Russ responded to my email even before they had opened. The whole team is Amazing!!!! No problems whatsoever. From the moment I wal Not pushy at all. Russ responded to my email even before they had opened. The whole team is Amazing!!!! No problems whatsoever. From the moment I walked through the door to when I signed the final paperwork, it was truly a pleasure. More

Report | Print

I had the pleasure of working with Russ Millard at Bill Jacobs BMW in Naperville during the purchase of my new BMW, and I couldn't be more satisfied with the experience. Russ provided excellent customer se Jacobs BMW in Naperville during the purchase of my new BMW, and I couldn't be more satisfied with the experience. Russ provided excellent customer service throughout the process. We were able to negotiate a fair deal, and he was thorough in guiding me through all the necessary information to complete the purchase. His responsiveness to my texts and emails was outstanding, making the entire process smooth and efficient. I highly recommend working with Russ if you're in the market for a new vehicle. More

Report | Print

Russ is a top notch sales advisor. He listens well and works hard to help you make the right choice by educating and sharing great advice all along the way. I just bought my 5th car f He listens well and works hard to help you make the right choice by educating and sharing great advice all along the way. I just bought my 5th car from Bill Jacobs BMW of which 2 were from Russ. Great experiences all around!! More

Report | Print

Thank you for the excellent service and support throughout my purchase at Bill Jacobs BMW. Russ and the entire team made the process smooth and enjoyable, and I truly appreciate the professionalism throughout my purchase at Bill Jacobs BMW. Russ and the entire team made the process smooth and enjoyable, and I truly appreciate the professionalism and attention to detail. You not only met but exceeded my expectations, and I am very satisfied with my experience. More

Report | Print

Loved working with Russ Millard at Bill Jacobs! He helped find a car that fit the needs of our family. He was knowledgeable and easy to work with. We would absolutely come back and work with him He helped find a car that fit the needs of our family. He was knowledgeable and easy to work with. We would absolutely come back and work with him again for another car purchase. More

Report | Print

Had a very easy/no stress experience purchasing a car with Russ Millard’s help. No pressure and very straightforward. Would love to work with him again. with Russ Millard’s help. No pressure and very straightforward. Would love to work with him again. More

Report | Print

Great experience overall, staff are professional and knowledgeable, helped us every step of the way knowledgeable, helped us every step of the way More

Report | Print

Russ was simply terrific - highly recommend him and the dealership. Did a number of little things to make the process seamless. dealership. Did a number of little things to make the process seamless. More

Report | Print

Great experience with the team. Brilliant to deal with and made it a seamless process. Highly recommended. Very happy with the vehicle. Russ was excellent and would highly recommend Brilliant to deal with and made it a seamless process. Highly recommended. Very happy with the vehicle. Russ was excellent and would highly recommend him. Hope to do business with him again. More

Report | Print