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Russ Barlow

Overview Reviews (84) Inventory (161)

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Russ Barlow

Service Advisor

Shottenkirk Hyundai Rome

965 Veterans Memorial Hwy NE
Rome, GA 30161

4.7

84 Reviews

4.7

84 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (84) Inventory (161)

84 Reviews of Russ Barlow

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June 17, 2024

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Employee Rating

Service was great. I was kept up to date with the progress of my car. I was kept up to date with the progress of my car. More

by MSIDESCPA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Kay

Helpful 0

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Jun 18, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 15, 2024

Dealership Rating

Employee Rating

Staff are very personable, friendly, and knowledgeable. We would highly recommend Shottenkirk Hyundai in Rome, GA. We would highly recommend Shottenkirk Hyundai in Rome, GA. More

by denisepk

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Kay

Helpful 0

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Jun 17, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

June 11, 2024

Dealership Rating

Employee Rating

Timely appointments and courteous personnel. Flexible appointments are available to choose from. Convenient location and services rendered as promised. Flexible appointments are available to choose from. Convenient location and services rendered as promised. More

by saul

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Kay

Helpful 0

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Jun 12, 2024 -

Shottenkirk Hyundai Rome responded

saul, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

June 10, 2024

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Employee Rating

Great friendly customer service,fast and efficient. Did not have to wait long.thank you.. Did not have to wait long.thank you.. More

by aliceflowers.af

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Kay

Helpful 0

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Jun 12, 2024 -

Shottenkirk Hyundai Rome responded

alice, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

June 08, 2024

Dealership Rating

Employee Rating

Russ was on top of things! He verified the warranty coverage for the repair and got it done very quickly! He verified the warranty coverage for the repair and got it done very quickly! More

by CAMSPOP08

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 12, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 05, 2024

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Employee Rating

I was able to get a new tire due to screw in sidewall. I was able to get the new tire the same day it was delivered to the dealer. I was able to get the new tire the same day it was delivered to the dealer. More

by Diannec06

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Kay

Helpful 0

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Jun 06, 2024 -

Shottenkirk Hyundai Rome responded

Dianne, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

June 04, 2024

Dealership Rating

Employee Rating

Quick easy to set appointment. Car taken back immediately and completed in timely manner which was appreciated. Car taken back immediately and completed in timely manner which was appreciated. More

by SHARONEH76

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Kay

Helpful 0

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Jun 05, 2024 -

Shottenkirk Hyundai Rome responded

SHARON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

June 01, 2024

Dealership Rating

Employee Rating

Everyone we encountered was polite and friendly. Inventory was low but still options. Facility was clean. We think some kind of inventory was going on outside and was a little concerning at first wi Inventory was low but still options. Facility was clean. We think some kind of inventory was going on outside and was a little concerning at first with keys laying around on vehicles but it was not busy or heavy flow so I guess good timing to complete task. More

by TLSunshine

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jay Daniels , Tori in Finance was 5 stars as well

Helpful 0

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Jun 03, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

May 29, 2024

Dealership Rating

Employee Rating

Very prompt service department. Very friendly staff. Competitive prices. Nice customer lounge. An overall good experience. Very friendly staff. Competitive prices. Nice customer lounge. An overall good experience. More

by dxjanis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Kay

Helpful 0

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May 30, 2024 -

Shottenkirk Hyundai Rome responded

May 22, 2024

Dealership Rating

Employee Rating

Great experience, everything was done quick and accurate. Very professional. I was happy with my visit. Very professional. I was happy with my visit. More

by BCJOHNSON2020

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 23, 2024 -

Shottenkirk Hyundai Rome responded

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