Ruslan Gayetsky

Ordered a new X3 without setting foot into the dealership until delivery day. John Cheung and Danny Claro were both excellent. Communications by phone, email and text were outstanding and my vehicle came exa until delivery day. John Cheung and Danny Claro were both excellent. Communications by phone, email and text were outstanding and my vehicle came exactly as ordered. Both John and Danny know their BMWs as well as anyone I know. As far as delivery, it was the fastest turnaround I’ve ever had. Plus in the dealership, they spent a couple hours setting up and explaining the highly technical and advanced vehicles systems to me and my wife. I’ve purchased many new vehicles over the past (I hate to say it) 50 years and this has been the best experience of them all. I know my next purchase will be through BMW of Freehold and John Cheung will be my first call. More

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Mike Chang was a great sales person to handle my transaction. Very helpful in identifying the correct vehicle that would meet the needs of my family and placed an order for that car. Kept me up-to-d transaction. Very helpful in identifying the correct vehicle that would meet the needs of my family and placed an order for that car. Kept me up-to-date as it was quickly built and delivered. Highly recommend him to people. More

by JPDEVITOESQ Verified Customer Verified Customer

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Frank and his team are second to none. Amazing experience and exceptional service! I buy all of my BMW’s from Freehold and it’s over an hour from where I live. Amazing experience and exceptional service! I buy all of my BMW’s from Freehold and it’s over an hour from where I live. More

by MARIO37 Verified Customer Verified Customer

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Exceptional, friendly customer service. They made the car buying process easy from first contact to delivery. They made the car buying process easy from first contact to delivery. More

by LINDA.FARRELL Verified Customer Verified Customer

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In my 9th car purchase or lease from BMW of Freehold, I am immensely satisfied with the exceptional service provided by their entire staff. The experience was transparent, efficient, and devoid of any unne am immensely satisfied with the exceptional service provided by their entire staff. The experience was transparent, efficient, and devoid of any unnecessary complications. You go in... No xx and you leave with a new car! On a separate note, John Cheung went above and beyond his duties to unload all of my personal belongings, including unwanted items from a previous vehicle being traded in, while I was handling the finance aspects of the transaction. This level of service is truly exceptional and unheard of. If you need a car. Please call or visit John Cheung! In addition, Ruslan Gayetsky from Finance demonstrated unwavering honesty and integrity. Frank Catania and Danny Claro, the leadership from Sales, extended their support to both their team and customers to ensure a successful deal. Overall, my experience at BMW of Freehold was nothing short of exceptional and wonderful. I left the dealership not only with a beautiful new car but also with the assurance that I had made the right decision. I highly recommend BMW of Freehold to anyone seeking a new vehicle. Their unwavering commitment to customer experience and quality is truly remarkable. More

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Great experience with Mark Vicens and Russlan . They were professional and not pushy 5 stars. They were professional and not pushy 5 stars. More

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Excellent dealership, especially with sales people like Michael who cares and always has been patient with us. The place is nice and clean, techicians explain in details if I don't understand something. Michael who cares and always has been patient with us. The place is nice and clean, techicians explain in details if I don't understand something. More

by NANCY.TOM.WONG Verified Customer Verified Customer

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We had a great experience at BMW Freehold. Mark was great salesman as well as the Finance Manager Ruslan, who did our finance paperwork and made sure it was a smooth process with no hidden fee Mark was great salesman as well as the Finance Manager Ruslan, who did our finance paperwork and made sure it was a smooth process with no hidden fees to worry about. They made us feel very comfortable and gave us a great deal on a 2019 BMW X5. We will be purchasing another vehicle from them soon. We will highly recommend them to our friends and family who are looking to purchase a vehicle. More

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Outstanding service and great communication from the entire BMW of Freehold team. Will be back soon to purchase our next BMW. entire BMW of Freehold team. Will be back soon to purchase our next BMW. More

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Their attention to customer satisfaction is excellent. From start to finish our experience with the transaction was top notch. From start to finish our experience with the transaction was top notch. More

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