Ruben Melendez
Ruben Melendez at Northside Lexus
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Ruben Melendez

Service Advisor

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.9
25 Reviews

Dealership Experience

6 yrs, 11 mos

Languages Spoken

English English

4.9

25 Reviews

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25 Reviews of Ruben Melendez

April 12, 2025

Dealership Rating
Employee Rating

Great customer service from Don, Thiam and Mason. The Dealership has always been about their customers, their returning customers are loyal like our selves. More

by Sepassi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2025

Northside Lexus responded

We're delighted to hear that Don, Thiam, and Mason provided you with great service at Northside Lexus. It's wonderful to know our commitment keeps loyal customers like yourself coming back. Thank you for your continued support!

March 30, 2025

Dealership Rating
Employee Rating

Everyone that I encountered was very knowledgeable, friendly and professional. I highly recommend both their sales and service departments. More

by gillette0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Scogin

Apr 01, 2025

Northside Lexus responded

Thank you for recommending Northside Lexus! We're delighted to hear that our team provided knowledgeable and friendly service. We appreciate your support!

January 24, 2025

Dealership Rating
Employee Rating

I’ve been dealing with Northside Lexus since 2014 and have been very well pleased with the entire organization the service department the sales department the finance department and the Collision departm More

by rickales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Keough, Mason Wroten

Jan 27, 2025

Northside Lexus responded

We're delighted to hear about your positive experiences with all the departments at Northside Lexus since 2014! Thank you for being a loyal customer and sharing such wonderful feedback. We look forward to continuing our relationship in the years ahead!

January 13, 2025

Dealership Rating
Employee Rating

Very clean and very comfortable atmosphere at all times. Love this place!! Every person in this lovely dealership and service areas are so professional and friendly and welcoming! Amen. More

by Pharmacist Brackins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Cullingford

Jan 14, 2025

Northside Lexus responded

We're delighted to hear that you enjoyed the clean and comfortable atmosphere at Northside Lexus! Our team takes pride in providing a professional, friendly, and welcoming environment. Thank you for your kind words!

Jan 13, 2025

Pharmacist Brackins responded

Awesomeness in service by Mr. West helping us to get into our vehicle!

December 26, 2024

Dealership Rating
Employee Rating

Great Dealership well organized everyone at the dealership very professional and polite. Doug my salesman very knowledgeable. More

by Fran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2024

Northside Lexus responded

Fran, we're delighted to hear that Doug and the team at Northside Lexus provided you with a professional and organized experience. Thank you for sharing your positive feedback!

August 27, 2024

Dealership Rating
Employee Rating

This is the third time we have worked with Joshua. He is always very professional and courteous. He is very knowledgeable about all the vehicles, and promptly answers any questions. We definitely will More

by JEGAUDET
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Keough, Marcus Atkins

Aug 28, 2024

Northside Lexus responded

We're delighted to hear that Joshua provided you with professional and courteous service once again at Northside Lexus. Thank you for your continued trust, and we look forward to assisting you in the future!

July 17, 2024

Dealership Rating
Employee Rating

Needham has been the most pleasant sales consultant my wife and I have ever worked with when shopping for new vehicles. The first time we met in 2017 he made such an impression that even though we didn't More

by jjm3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2024

Northside Lexus responded

We're delighted to hear that Needham has consistently provided a pleasant experience for you and your wife at Northside Lexus. Thank you for your continued trust in us, and enjoy those new vehicles!

April 25, 2024

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Employee Rating

Very good car service Process to buy lease car should be easier and faster Should explain better options lease versus buy More

by CARLOS_N_RIVAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Keough

Apr 29, 2024

Northside Lexus responded

Carlos, thanks for your feedback. We're always looking to improve at Northside Lexus and we appreciate you sharing your thoughts on the leasing process. If you have any further questions, don't hesitate to reach out! - Doug Gilmer - Finance Manager - 281-569-3477

March 07, 2024

Dealership Rating
Employee Rating

We’ve bought 3 RX 350s since 2009 they Northside Lexus and have been very happy with the dealership! Needham Shotwell was our sales rep and he was awesome. He kept us informed and up to date and worked ha More

by Debbie Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Needham Shotwell, Caleb Vario

Mar 07, 2024

Northside Lexus responded

Debbie, it's great to know you've had such positive experiences with us at Northside Lexus! We're glad Needham was able to assist and keep you informed throughout the process. Enjoy your new RX 350s!

December 15, 2023

Dealership Rating
Employee Rating

Northside Lexus has been and still is a terrific dealership. Everyone we come in contact with is not only knowledgeable but friendly too. More

by CJMURPHY79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Northside Lexus responded

We're delighted to know you've had a positive experience with our team at Northside Lexus. We pride ourselves on being knowledgeable and friendly, so it's great to see that reflected in your interactions!

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