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Ruben Cortez
Ruben Cortez at City Limits Nissan

Ruben Cortez

Sales Manager

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.7
49 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

49 Reviews

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49 Reviews of Ruben Cortez

December 26, 2025

Dealership Rating
Employee Rating

If you decide to do business with City limits Nissan, I highly recommend working with Mr Lee, and if Mac is the sales manager on duty come back another day. More

by mattc4g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Robert Lee, Mac Styrk

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Dec 26, 2025

City Limits Nissan responded

We are disappointed to hear you had a less than satisfactory visit and would like the opportunity to improve as a team and hopefully turn your experience around. We will review this information and contact you soon for more details. If you would like to reach out to us in the meantime, please call us at 512-444-1400 at your convenience. Thank you and have a great day. Jason Laguna General Manager

November 26, 2025

Dealership Rating
Employee Rating

Great buying experience . The guys were very attentive. They got me out in resonble mount of time More

by ldavidson10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Lee, Valentin Villanueva, Ramon Rozo Bracho

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Nov 26, 2025

City Limits Nissan responded

We are so glad to hear the Sales team took great care of you during your visit, thank you so much for your kind review and I will be sure to pass your comments along! If you need anything at all please don't hesitate to reach out to us and we'd be more than happy to help. Have a great holiday and welcome to the City Limits Nissan family! Thank you, Jason Laguna General Manager

November 25, 2025

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Employee Rating

extremely rude and made fun of me during the deal about the car and the pricing. do not recommend. More

by ruben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cooper Owen

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Nov 25, 2025

City Limits Nissan responded

Thank you for taking the time to leave us this feedback, we take customer satisfaction very seriously and we are disappointed to hear you had anything less than exceptional service from the team. I am unable to locate a profile for you based on the information provided here, so if you would please reach out to us at your convenience at 512-444-1400 we would appreciate it very much. Thank you and we hope to hear from you soon. Jason Laguna General Manager

October 13, 2025

Dealership Rating
Employee Rating

I was lied to ! I owed $14,705 . They put I owed $22,467 ! Mad More

by Chloe3023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Miguel Vega-Centeno, Jacob Moreno, Mac Styrk

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Oct 13, 2025

City Limits Nissan responded

Hi Chloe, we pride ourselves on our honesty, transparency, and fairness and would be happy to go over your paperwork with you again at any time. Please call us at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

October 11, 2025

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Employee Rating

The entire experience was flawless and easy. Summer our sales person was friendly, attentive and knowledgeable as was the sales manager and finance team. A+ More

by johnnyz50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Palomo, Summer Longoria

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Oct 13, 2025

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with a review, we appreciate your kind words and will be sure to pass these comments along to the team! Welcome to the City Limits Nissan family and have a great week! Thank you, Jason Laguna General Manager

September 24, 2025

Dealership Rating
Employee Rating

Kemy provided the best car buying experience I ever had. I have bought a lot of cars over the last 40 years. I’m also am a salesman and appreciated him professionalism More

by stormstj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Carlos, Mario Palomo , Kemy Pignault

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Sep 25, 2025

City Limits Nissan responded

Thank you so much for taking the time to leave us such a kind review, we will be sure to pass your comments along and we're grateful for the opportunity to earn your business! Welcome to the City Limits Nissan family and have a fantastic weekend! Thank you, Jason Laguna General Manager

Sep 28, 2025

City Limits Nissan responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2025

Dealership Rating
Employee Rating

Everybody at the dealership was highly professional, and easy to work with. I would highly recommend them specifically Rob Lee and Chuy Aguilar. More

by mckdc119
Recommend Dealer
Yes

Other Employees Tagged: Robert Lee, Jesus "Chuy" Aguilar

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Sep 11, 2025

City Limits Nissan responded

We are so glad to hear the team took great care of you and appreciate you taking the time out of your day to leave us a review! Welcome to the City Limits Nissan family, please don't hesitate to reach out if you need anything and we hope to be of service to you again soon! Thank you, Jason Laguna General Manager

Sep 11, 2025

City Limits Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

August 29, 2025

Dealership Rating
Employee Rating

Fefe was great and took care of every question and concern we had. She was so great to work with! Highly recommend! More

by RC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Afnan Jamhour

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Aug 29, 2025

City Limits Nissan responded

Thank you so much for taking the time to provide us with this review, we are glad to hear the team took great care of you and will be sure to pass your kind comments along! If you need anything, please reach out. Welcome to the City Limits Nissan family and have a great weekend! Thank you, Jason Laguna General Manager

Sep 01, 2025

City Limits Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2025

Dealership Rating
Employee Rating

Cooper provided a great experience. We looked at three cars and drove one away! Overall experience was very good. More

by eric.telford110
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cooper Owen

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Aug 28, 2025

City Limits Nissan responded

We are so glad to hear you had a great visit and appreciate that you took the time out of your day to tell us about it! We will be sure to pass your kind comments along. Congratulations on your new car, and welcome to the City Limits Nissan family! Thank you, Jason Laguna General Manager

August 26, 2025

Dealership Rating
Employee Rating

This was our first purchase here the salesmen and finance department did an excellent job in getting the deal we wanted More

by jsand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Rodriguez, Gary Clifton , Alex Baena

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Aug 27, 2025

City Limits Nissan responded

Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

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