Roy Wells

Did not want to listen to the dangerous problem we were having with our CX-9. The entire car shut down at 75 miles per hour in the freeway 5 times. The first time we paid to have this fixed as we were having with our CX-9. The entire car shut down at 75 miles per hour in the freeway 5 times. The first time we paid to have this fixed as we were told it was a computer glitch. The second time we brought it in we were told there was nothing wrong with the car, except for minor repairs (like brakes, tires and shocks) that had nothing to do with this safety issue. The third time we brought it in for the same problem we were told that we needed to pay the diagnosis fee AGAIN for the same issue that they hadn’t fixed the first time. This was ridiculous since we had a major safety issue and had paid prior to have it fixed. The service center didn’t take this dangerous issue seriously and only cared about getting their diagnostics fee. Don’t buy a Mazda..we had nothing but issues for years but it became very alarming when they wouldn’t take a major safety issue seriously! More

by csi75 Verified Customer Verified Customer

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Mazda of Claremont is the a number one dealer for me, I am 70+ years old I am in my entire life I have never found a dealer that treats you with the dignity and respect as Mazda of Claremont. I’ve purch am 70+ years old I am in my entire life I have never found a dealer that treats you with the dignity and respect as Mazda of Claremont. I’ve purchased two cars from this phone dealership within the past 15 months. Both times it has been a pleasure to deal with the staff at Claremont Mazda. I’ve had the pleasure of dealing with Amir,,sales manager, and his highly trained.and professional staff. This dealership is very low keyed and very low pressure. They truly treat you like family. The staff at Mazda of Claremont sales, parts, service or financial Will literally bend over backwards to make sure the customer is totally 110% satisfied. I couldn’t fathom buying, a part, a car or any vehicle from another dealer. More

by FLATFOOT_1 Verified Customer Verified Customer

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Great service very prompt . Surprised that the mechanic sends video of service. Very much appreciated. Surprised that the mechanic sends video of service. Very much appreciated. More

by CHELENG123 Verified Customer Verified Customer

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Excellent customer service, friendly advisers and very helpful staff during my waiting time. Sales person answered all my questions. helpful staff during my waiting time. Sales person answered all my questions. More

by lvr2k Verified Customer Verified Customer

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Thank you very much for your service I really like this car thank you so much car thank you so much More

by Bayraman561 Verified Customer Verified Customer

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Mazda is well represented by the service team at Claremont Mazda. Roy and Martin demonstrated exceptional skill, professionalism, empathy and compassion in rendering advice and service. My anomalous Claremont Mazda. Roy and Martin demonstrated exceptional skill, professionalism, empathy and compassion in rendering advice and service. My anomalous service issue was handled more quickly than expected. The entirety of my interactions with Mazda service providers has been outstanding. Considering the expected reliability of my Mazda vehicle, I don't believe I'll see this team often. But, I have great peace of mind knowing if a problem should present itself, Roy and Martin have it covered. More

by POWERSLIDE71 Verified Customer Verified Customer

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the staff are all great! Mazda of Claremont has good customer service. they understand that your time is important and if you leave your car for a few days they give you a lo Mazda of Claremont has good customer service. they understand that your time is important and if you leave your car for a few days they give you a loner car. More

by Bbab Verified Customer Verified Customer

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He was Helpful. He was available to answer my many questions multiple times while my car was with them He was available to answer my many questions multiple times while my car was with them More

by ALYSSAIMPERIAL7 Verified Customer Verified Customer

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Roy is the best. I recommend Clairmont Mazda to everyone. You can't go wrong here I recommend Clairmont Mazda to everyone. You can't go wrong here More

by GRANTODELL4 Verified Customer Verified Customer

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Thank you so much for very good service today. I am very happy with your work and your service I am very happy with your work and your service More

by Tigranabrahamyan12 Verified Customer Verified Customer

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