Roy Wells
Roy Wells at Mazda of Claremont
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Roy Wells

Service Manager

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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4.8
81 Reviews
4.8

81 Reviews

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81 Reviews of Roy Wells

April 04, 2025

Dealership Rating
Employee Rating

Very nice enviroment and people. Car broker was phenomenal. Great car would buy again. thank you. More

by JZHIT
Service Price Transparency
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Recommend Dealer
Yes
Apr 04, 2025

Mazda of Claremont responded

Thank you for the wonderful feedback! We're so glad you enjoyed the environment, our team, and your experience with the car broker — we'll make sure to share your kind words. It means a lot to know you'd choose us again. Enjoy your great new car, and thank you for being part of the Mazda of Claremont family!

March 22, 2025

Dealership Rating
Employee Rating

Adrian addressed my car issues in a very professional manner and displayed exceptional customer service. I cannot say the same for how my car was left after the rear struts were replaced. I was hearing More

by mmendez217
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Amy Felix, Adrian Hernandez

Mar 24, 2025

Mazda of Claremont responded

Thank you for sharing your experience. We're glad to hear that Adrian provided professional and exceptional service, but we sincerely apologize for the issue with the rear struts. Your safety and satisfaction are our top priorities, and we understand your concern about the oversight. We appreciate you bringing this to our attention, and we will ensure this is addressed with our team to prevent future occurrences. Thank you for your patience, and we truly appreciate your feedback

February 28, 2025

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Employee Rating

Had an outstanding purchasing experience at this dealership. Would strongly recommend this team to friends looking to find their next vehicle. Not only did this dealership work with us to secure a More

by Happy Customer
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Recommend Dealer
Yes

Other Employees Tagged: Riza Amiri, Amy Felix , Colin, Lena

Feb 28, 2025

Mazda of Claremont responded

Thank you for your fantastic review! We're thrilled to hear that you had an outstanding purchasing experience with our team. Colin, Lena, Riza, Roy, and Amy will be so happy to know they made the process smooth, quick, and enjoyable for you. It’s great to hear that our service department also took great care of you! We truly appreciate your recommendation and your support. Enjoy your new vehicle, and let us know if we can assist you in the future!

February 09, 2025

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They were very thorough with the details and were able to fix the problem that other dealerships couldn’t detect. Very friendly and helpful staff. More

by MAGONZO21
Service Price Transparency
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Recommend Dealer
Yes
Feb 11, 2025

Mazda of Claremont responded

Thank you for your feedback! We're so glad our team was able to pinpoint and fix the issue when others couldn't. Your kind words about our friendly and helpful staff mean a lot to us. We appreciate your trust and look forward to assisting you again in the future!

January 31, 2025

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Everytime I bring my vehicle,I receive greatservice. This is the dealership of my choice and will continue to bring my vehicles here. More

by A.DUARTE85
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Mazda of Claremont responded

Thank you for your loyalty and kind words! We're so glad to hear that you consistently receive great service when you visit us. It means a lot to be your dealership of choice, and we look forward to continuing to take care of you and your vehicles for years to come! 🚗😊

January 29, 2025

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Employee Rating

They were all nice fast efficient and I definitely will recommend telling my friends and family about Mazda More

by ANNIE17BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Mazda of Claremont responded

Thank you for your fantastic review! We're so glad to hear that you had a fast, efficient, and pleasant experience with us. We truly appreciate your recommendation to friends and family, and we look forward to assisting you again in the future.

January 15, 2025

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Employees were very friendly,helpful ,dealership had great customer service and left very satisfied with their service. More

by Dave
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Recommend Dealer
Yes
Jan 17, 2025

Mazda of Claremont responded

We're so happy to hear that our staff exceeded your expectations. We are always more than happy to assist you if anything else comes up.

January 13, 2025

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I have given them the highest rating because, they are competent and professional people. Thanks! More

by Otis Thomas
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Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Mazda of Claremont responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 16, 2024

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Excellent service and attention to detail, professional and complete reports Always I feel confident when my car is checked out. More

by gunisvi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Mazda of Claremont responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 13, 2024

Dealership Rating
Employee Rating

The good conversation was very welcoming, and they made such. They put me through, for me to understand what I was paying. More

by CHARITYOGULU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Mazda of Claremont responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

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