Roy Wells
Roy Wells at Mazda of Claremont

Roy Wells

Service Manager

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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4.8
86 Reviews
4.8

86 Reviews

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86 Reviews of Roy Wells

June 25, 2025

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Employee Rating

Every employee at Mazda of Claremont treats us like a valued family member. Amy, in the service department is fantastic. Whether it’s my wife taking the car in for service or myself taking my car I know More

by FLATFOOT_1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Arash Himmat, Amy Felix , Amir and Roual

Jun 25, 2025

Mazda of Claremont responded

Thank you so much for your kind words and continued trust in our team at Mazda of Claremont. We're truly honored to be considered like family—that means the world to us. Amy is a standout member of our service department, and we’re thrilled to hear how much you and your wife value her support, knowledge, and professionalism. Your experience with the CX-30 issue and Amy’s ability to communicate clearly with our technicians is exactly the kind of care we aim to provide every time. We’re grateful for your loyalty and look forward to continuing to provide the same trusted service for both of you in the years ahead. — Mazda of Claremont Team

June 07, 2025

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Our experience with this purchase was great, we came in and met with Lorne, who made the whole process easy. He was very knowledgeable about the vehicle, helped up decide on what we were really wanting. Ar More

by JORGE_S91
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 09, 2025

Mazda of Claremont responded

Thank you so much for the fantastic review! We're thrilled to hear that your experience was smooth and enjoyable from start to finish. Lorne and Arash will be happy to know they made a great impression — from helping you find the right vehicle to making the paperwork process clear and easy. We truly appreciate your trust in us and look forward to continuing to earn your business for years to come!

May 07, 2025

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The team was very friendly and they did a thorough job checking my vehicle. I would recommend this dealership to my friends and family More

by ILUVLILMAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Felix

May 07, 2025

Mazda of Claremont responded

Thank you for your kind words and recommendation! We’re delighted to hear that our team made you feel welcome and took the time to thoroughly check your vehicle. Providing friendly and reliable service is always our priority. We truly value your support and look forward to assisting you, your friends, and your family in the future.

April 30, 2025

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Great service great customer service recommend and will be back for my next service thank you More

by CHELENG123
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2025

CHELENG123 responded

Great service

Apr 30, 2025

CHELENG123 responded

Great service

April 19, 2025

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Amy Felix was very professional and knowledgeable. I would recommend her to family and friends More

by anthony@agattorneyservices.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Felix, Luis Vivar

Apr 22, 2025

Mazda of Claremont responded

Thank you so much for the kind words! We're thrilled to hear that Amy provided you with such a professional and knowledgeable experience. She truly cares about helping every customer, and your recommendation means a lot. We look forward to welcoming you, your family, and friends in the future!

April 04, 2025

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Very nice enviroment and people. Car broker was phenomenal. Great car would buy again. thank you. More

by JZHIT
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Recommend Dealer
Yes
Apr 04, 2025

Mazda of Claremont responded

Thank you for the wonderful feedback! We're so glad you enjoyed the environment, our team, and your experience with the car broker — we'll make sure to share your kind words. It means a lot to know you'd choose us again. Enjoy your great new car, and thank you for being part of the Mazda of Claremont family!

March 22, 2025

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Adrian addressed my car issues in a very professional manner and displayed exceptional customer service. I cannot say the same for how my car was left after the rear struts were replaced. I was hearing More

by mmendez217
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Felix, Adrian Hernandez

Mar 24, 2025

Mazda of Claremont responded

Thank you for sharing your experience. We're glad to hear that Adrian provided professional and exceptional service, but we sincerely apologize for the issue with the rear struts. Your safety and satisfaction are our top priorities, and we understand your concern about the oversight. We appreciate you bringing this to our attention, and we will ensure this is addressed with our team to prevent future occurrences. Thank you for your patience, and we truly appreciate your feedback

February 28, 2025

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Had an outstanding purchasing experience at this dealership. Would strongly recommend this team to friends looking to find their next vehicle. Not only did this dealership work with us to secure a More

by Happy Customer
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Recommend Dealer
Yes

Other Employees Tagged: Riza Amiri, Amy Felix , Colin, Lena

Feb 28, 2025

Mazda of Claremont responded

Thank you for your fantastic review! We're thrilled to hear that you had an outstanding purchasing experience with our team. Colin, Lena, Riza, Roy, and Amy will be so happy to know they made the process smooth, quick, and enjoyable for you. It’s great to hear that our service department also took great care of you! We truly appreciate your recommendation and your support. Enjoy your new vehicle, and let us know if we can assist you in the future!

February 09, 2025

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They were very thorough with the details and were able to fix the problem that other dealerships couldn’t detect. Very friendly and helpful staff. More

by MAGONZO21
Service Price Transparency
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Recommend Dealer
Yes
Feb 11, 2025

Mazda of Claremont responded

Thank you for your feedback! We're so glad our team was able to pinpoint and fix the issue when others couldn't. Your kind words about our friendly and helpful staff mean a lot to us. We appreciate your trust and look forward to assisting you again in the future!

January 31, 2025

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Everytime I bring my vehicle,I receive greatservice. This is the dealership of my choice and will continue to bring my vehicles here. More

by A.DUARTE85
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Mazda of Claremont responded

Thank you for your loyalty and kind words! We're so glad to hear that you consistently receive great service when you visit us. It means a lot to be your dealership of choice, and we look forward to continuing to take care of you and your vehicles for years to come! 🚗😊

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