Roy Hassan

Roy was a great help in finding what car worked with my budget, and gave ample time to discuss and help me with the process! budget, and gave ample time to discuss and help me with the process! More

by rayonashuster Verified Customer Verified Customer

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Roy did a good job and was friendly and straightforward. Ideal however sucks and I wouldn't recommend people to buy here. Guillermo "Bill" Duque lied to me, I already had financing through Navy Federal Ideal however sucks and I wouldn't recommend people to buy here. Guillermo "Bill" Duque lied to me, I already had financing through Navy Federal and since I didn't have the check from them, he asked me if he could run a soft credit pull. I had told Roy no to running a hard pull but verbally agreed to a soft pull. Long story short he ran a hard pull through Equifax anyway probably for a way to get a financing offer. It's a crappy way of doing business and that was the third and last vehicle I will ever get from Ideal. And for what it's worth you have to sign an arbitration agreement to buy a car which says a lot. More

by montoya0 Verified Customer Verified Customer

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⭐⭐⭐⭐⭐ Excellent Service and Quality From the first contact, the team that assisted us was professional, friendly, and really knowledgeable about cars. They helped me find the perfect vehicle for my ne contact, the team that assisted us was professional, friendly, and really knowledgeable about cars. They helped me find the perfect vehicle for my needs and budge More

by century21mmontilla Verified Customer Verified Customer

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Roy was very friendly, knowledgeable, and accommodating. I didn't feel pressured in the least. He even drove to Virginia to pick up a vehicle for me! I didn't feel pressured in the least. He even drove to Virginia to pick up a vehicle for me! More

by lesandjennhome Verified Customer Verified Customer

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Roy was great! We had used him before to purchase a car. He was quick and made the sales painless. I was out the door with a new car is a little over one hour. He a We had used him before to purchase a car. He was quick and made the sales painless. I was out the door with a new car is a little over one hour. He also washed the car that I arrived in and delivered the new vehicle to my house since the car was for my husband and I had no good way to bring the car home myself. I really appreciated the service he provided. More

by Kelli Ack Verified Customer Verified Customer

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Roy was super helpful and very nice. He had no problem working with me to help me get the car I wanted. I very much appreciated everything! He had no problem working with me to help me get the car I wanted. I very much appreciated everything! More

by sjcalongne Verified Customer Verified Customer

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Walter and his team were phenomenal to work with and highly professional. I will be more than happy to recommend ideal Hyundai dealership to anyone looking to make a car purchase. highly professional. I will be more than happy to recommend ideal Hyundai dealership to anyone looking to make a car purchase. More

by MMEEHAN0503 Verified Customer Verified Customer

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Roy Hassan was a dream to work with. He gave me all of the space I could have ever needed to inspect the vehicle I was interested in. He provided all of the vehicle history reports & ser He gave me all of the space I could have ever needed to inspect the vehicle I was interested in. He provided all of the vehicle history reports & service records before I even had the chance to ask. The dealership was even able to have the technician who inspected the vehicle for the state speak with me and address all of my questions. Roy's extensive history with car sales ensured that all of my needs were met. The sales management and GM were all kind & willing to negotiate. The GM of the store took his time to have a genuine conversation with me before Roy & I started the sales process. You don't find this kind of treatment elsewhere. This dealership is ready to do business & make a deal for you.. After all this greatness - they offered me a ride all the way back to my home to drop off my other vehicle & back to the dealer to pick up my truck. Incredible. Please take the time to give them a visit if they ever have a vehicle that could be right for you. Truly an ideal experience. More

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Outstanding customer service & purchase experience. Highly recommend. Integrated team approach. No pressure sales. Thank you Highly recommend. Integrated team approach. No pressure sales. Thank you More

by michelle.bills Verified Customer Verified Customer

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We had an amazing experience with Ideal in Frederick. We called ahead to confirm that the vehicle we wanted was available and they got back to us in minutes to confirm that they put eyes on the vehicle, We called ahead to confirm that the vehicle we wanted was available and they got back to us in minutes to confirm that they put eyes on the vehicle, not just checked inventory. We said we'd head their way and they had the car pulled up and ready for us to test drive. They gave us space to test drive and discuss without any pressure at all. They also had full transparency about pricing and what was optional. Lastly, they did not try to rope is into financing instead of paying cash, which was a huge difference in other cars we've purchased recently. 10/10, would recommend and will be returning for our next car purchase. More

by vbarrett246 Verified Customer Verified Customer

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