Rosie Cray
Rosie Cray at McGovern Ford at Drum Hill

Rosie Cray

Service Director

McGovern Ford at Drum Hill

1212 Westford St
Lowell, MA 01851

5.0
10 Reviews
5.0

10 Reviews

Write a Review

10 Reviews of Rosie Cray

October 19, 2024

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Got in quickly had an oil change. They did a safety check but we're unable to do a sticker as I had a tight schedule and couldn't wait More

by ubettcha13
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2024

McGovern Ford at Drum Hill responded

We're glad to hear you had a quick and efficient oil change experience at McGovern Ford Lowell! We understand tight schedules can be challenging, so feel free to visit us again when it's convenient for your sticker. Safe travels until then!

September 18, 2024

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I bought my truck here brand new, it has only ever been serviced here, I trust this establishment and it will continue to be my go to spot for any and all of my vehicles concerns . More

by Jimmy
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Recommend Dealer
Yes

Other Employees Tagged: Brian Frye , Victoria Moura

Sep 18, 2024

McGovern Ford at Drum Hill responded

Jimmy, we're delighted to hear that McGovern Ford Lowell has earned your trust and continues to be your go-to spot for all vehicle concerns. Thanks for being a loyal customer!

September 05, 2024

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I was searching for a reliable used vehicle . I met Mike Smokler and he helped me find a vehicle and worked with me to get it fit my budget . More

by TJ Savard
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Recommend Dealer
Yes

Other Employees Tagged: Mike Smokler, Paul Santiago, Carlos Borges , Dakota -Finance dept

Sep 05, 2024

McGovern Ford at Drum Hill responded

TJ, we're delighted to hear that Mike was able to assist you in finding a reliable vehicle within your budget at McGovern Ford Lowell. Thanks for sharing your experience!

June 12, 2024

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1st time at this dealer. Car was serviced and I received it in same condition as dropped off no trash in car, no fingerprints or grease marks, nothing broken (as with another More

by Bill
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Rapoza, B... (at cash out window 1700)

Jun 13, 2024

McGovern Ford at Drum Hill responded

Bill, thanks for sharing your experience! We're glad to hear that our McGovern Ford Lowell team took good care of your car and provided friendly service. We'll work on improving communication about vehicle readiness in the future. See you next time!

May 10, 2024

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Very nice people easy to book and good comm fast billing all good and easy More

by Cyril.calles
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Recommend Dealer
Yes
May 13, 2024

McGovern Ford at Drum Hill responded

We are so happy that our McGovern Ford Lowell team earned your five stars. Thanks, Cyril!

April 24, 2024

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Always a pleasure. Carlos Borges is very knowledgeable, kind and professional. Service is always excellent as well. More

by Maryma
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Recommend Dealer
Yes

Other Employees Tagged: Abigail Alicea, Carlos Borges

Apr 24, 2024

McGovern Ford at Drum Hill responded

Maryma, we're delighted to know that Carlos and our team at McGovern Ford Lowell consistently provide you with excellent service. Thanks for your support!

December 26, 2023

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Lisa is a credit to your organization service and service time was excellent very pleasant experience More

by Rdsp2541
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Recommend Dealer
Yes

Other Employees Tagged: Lisa

Jan 02, 2024

McGovern Ford at Drum Hill responded

Thank you for the 5-star rating! We're glad to know that Lisa provided you with excellent service at McGovern Ford Lowell. We look forward to serving you again! Have a great ride!

December 13, 2023

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I took my vehicle to have a fuel smell and oil leak diagnosed. My car was diagnosed and repaired promptly. Brittany, Lisa, and Rosie were extremely helpful and friendly. Would bring my car back here More

by Tony
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Recommend Dealer
Yes
Dec 13, 2023

McGovern Ford at Drum Hill responded

Tony, we're glad to know that Brittany, Lisa, and Rosie were able to assist with your vehicle's issues at McGovern Ford Lowell. We appreciate the positive feedback and look forward to seeing you next time!

September 26, 2023

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The service was excellent. The staff was very helpful for my needs. The truck was completed in a timely manner. More

by garywackyspaz
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Recommend Dealer
Yes

Other Employees Tagged: Lisa

Sep 26, 2023

McGovern Ford at Drum Hill responded

Hey Gary, we're glad to know you had an excellent service experience with our team at McGovern Ford Lowell! Thank you for choosing us! We'll see you next time. Safe travels in your Truck!

August 22, 2023

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Very welcoming team! Rob our salesperson made us feel so comfortable, and very good about answering any questions we had. We love our new vehicle I would definitely More

by carol.meuse
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Keenan, Corey Stewart, AJ Warner , Christina Ciardi, service

Aug 22, 2023

McGovern Ford at Drum Hill responded

Hey Carol, we're delighted to hear that Rob and our team at McGovern Ford Lowell made you feel comfortable during your purchase. We appreciate your recommendation and see you again! Enjoy the new ride!