Rosalie Isern | Page 6

Very friendly, accommodating, and informative. I really don't have anything else to add to this review. I really don't have anything else to add to this review. More

by slleftwich46 Verified Customer Verified Customer

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I found the vehicle that I wanted on the internet and at Lexus of Wichita. Initial contact was through the internet and received immediate response. Rosalie was the salesperson and she was awesome. Commu Lexus of Wichita. Initial contact was through the internet and received immediate response. Rosalie was the salesperson and she was awesome. Communication via text and telephone. Decided on a price, wired the money, and the car delivered 600 miles away within a week. Could not be happier. More

by Kay15 Verified Customer Verified Customer

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Our experience with this dealership is that they were fair, patient, no pressure and informative. fair, patient, no pressure and informative. More

by cmacall7 Verified Customer Verified Customer

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1st saleperson tarnished my image of Walser. Sassy, argumentative, condescending, didnt feel like she was here to help me. Heard comments like "well it is a used car" when i saw deep scratches Sassy, argumentative, condescending, didnt feel like she was here to help me. Heard comments like "well it is a used car" when i saw deep scratches in paint. She did show us the braking feature but knew we were irritating her due to being close to closing- i had cash and was ready to buy, but had to return 3x. Felt like she wasnt being honest and never on my team. Luckily for Walser, Rosalie redeemed the sale situation. Everyone else we encountered was respectful and kind including the guys who prepped the car More

by TINA. Verified Customer Verified Customer

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Professional, knowledgeable and courteous. Rosalie addressed our questions quickly, provided timely delivery status, and guided us through the sale process. I highly recommend. Rosalie addressed our questions quickly, provided timely delivery status, and guided us through the sale process. I highly recommend. More

by rhatfield0 Verified Customer Verified Customer

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Things got messed up on our clear bra. So that sucked. But I know it wasn't the Lexus service department directly, it was the contractor used to do the job. The service department did thei So that sucked. But I know it wasn't the Lexus service department directly, it was the contractor used to do the job. The service department did their best to cover the flub, but it still cost us an entire week without our car. So, the service department did a good job, but that contractor made them look bad. More

by cnapolk Verified Customer Verified Customer

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Excellent service, communication and great engagement. I am second time buyer from this location and I appreciate the transactional process being clear and concise. I am second time buyer from this location and I appreciate the transactional process being clear and concise. More

by drterrenceduncan Verified Customer Verified Customer

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Walser service department is fantastic to work with. The service department is always professional and prompt. Very courteous and helpful. The service department is always professional and prompt. Very courteous and helpful. More

by Kirby Vernon Verified Customer Verified Customer

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They are great there! Service is awesome. I love the video they send going over everything. Service is awesome. I love the video they send going over everything. More

by tashrene Verified Customer Verified Customer

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Our purchasing experience with this dealership was exceptional. Rosalie & Scott were so helpful and professional. exceptional. Rosalie & Scott were so helpful and professional. More

by todd.juliaa Verified Customer Verified Customer

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