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Ronnie Tyler

Overview Reviews (41) Inventory (495)

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Ronnie Tyler

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Ronnie Tyler

Sales Manager

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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4.8

41 Reviews

Overview Reviews (41) Inventory (495)

4.8

41 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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41 Reviews of Ronnie Tyler

September 19, 2024

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Employee Rating

Best car buying experience I've ever gotten from a dealership! So I guess the commercial is true experience it once and you'll never forget it! dealership! So I guess the commercial is true experience it once and you'll never forget it! More

by Jtban12

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Dawkins, Tony Dooley

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Sep 23, 2024 -

Jim Hudson Ford responded

Thank you for sharing your experience! We're glad to hear this was your best car-buying experience, and it’s great to know our team made a lasting impression. We look forward to serving you again in the future!

September 18, 2024

Dealership Rating

Employee Rating

Jim Hudson is one of the Best dealership I have encountered in 3 years. My experience with them was Awesome! encountered in 3 years. My experience with them was Awesome! More

by shondaschofield

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Slaven , Julian Garner

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Sep 18, 2024 -

Jim Hudson Ford responded

We're thrilled to hear you had such an awesome experience with us! It means a lot to be considered one of the best dealerships you've encountered. Thank you for choosing us, and we look forward to assisting you again in the future!

September 18, 2024

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Employee Rating

Very fast and professional. All service advisors are knowledgeable, and friendly. Very welcoming, and helpful. All service advisors are knowledgeable, and friendly. Very welcoming, and helpful. More

by plattsna16

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Risner, Bob Hargrave, Chris Thompson, Chris Weaver, Steve Roberts, Tony Dooley, Jeff Slaven, Ronnie Pack

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Sep 18, 2024 -

Jim Hudson Ford responded

We appreciate your kind words! It’s great to hear that our team provided fast, professional, and welcoming service. We’re always here to ensure a helpful and knowledgeable experience whenever you visit. Thank you for choosing us!

September 13, 2024

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Employee Rating

Purchased a 2024 truck that had scratches on it. At time of purchased, we agreed to bring back week later and they’d take care of it. After taking to them, I received call that it was done. Upon arr At time of purchased, we agreed to bring back week later and they’d take care of it. After taking to them, I received call that it was done. Upon arrival to pick up truck, the scratches were still there. At that point, I made them aware that I was going to take it elsewhere to be fixed because I did not trust them to get it done at this point. Asked to be reimbursed and dealership refused to do that. $200 and they wouldn’t make it right. Jaquan was great to deal with but was unhappy with the process all the way through otherwise. More

by chandlertodd2016

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jeremain Williams, Tony Dooley , Jaquan, 5 stars

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September 05, 2024

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Employee Rating

Joseph Ponte was very courteous, friendly, and helpful. Great customer service! I am a Ford Customer for Life!!! Great customer service! I am a Ford Customer for Life!!! More

by parriehook

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tony Dooley , Joseph Ponte - 5 Stars and Samantha Hoyt - 5 Stars

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Sep 06, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We’re thrilled to hear that Joseph and our team provided you with courteous, friendly, and helpful service. We truly value your loyalty and look forward to continuing to serve you! If you need anything in the future, don’t hesitate to reach out.

September 04, 2024

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Employee Rating

Joey Ponte was an excellent sales representative. He was friendly, courteous, and helpful. Great experience and excellent service all around! Definitely a Ford Customer for life!!!! He was friendly, courteous, and helpful. Great experience and excellent service all around! Definitely a Ford Customer for life!!!! More

by parriehook

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tony Dooley , Joseph Ponte - 5 Stars; Samantha Hoyt - 5 Stars

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Sep 05, 2024 -

Jim Hudson Ford responded

Thank you for sharing your wonderful experience! We're delighted to hear that Joey and our team provided you with excellent service and made your visit enjoyable. If you ever need anything, we're here to help!

August 26, 2024

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Employee Rating

Jaquan was a pleasure to work with. He was Very professional, attentive, responsive and accommodating. He was Very professional, attentive, responsive and accommodating. More

by rongrooms

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tony Dooley , Jaquan - 5 stars!

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Sep 03, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! We're glad to hear that Jaquan provided you with exceptional service. If you need anything else, don’t hesitate to reach out!

August 14, 2024

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Employee Rating

I had a great experience with Jim Hudson. Jaquan was very helpful in my decision to purchase an Explorer. He answered all of my questions and never once made me feel pressured. In fact, I Jaquan was very helpful in my decision to purchase an Explorer. He answered all of my questions and never once made me feel pressured. In fact, I came back to purchase the vehicle two weeks after my initial contact with Jaquan. I hadn't purchased a new car in almost ten years and I wasn't really sure what vehicle I was even looking for. He worked with us from beginning to end and even stayed after closing until we completed all the paperwork with Tony. FIVE STARS FOR JAQUAN!!! More

by Amanda Cooper

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Tony Dooley , Jaquan Garner

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Aug 21, 2024 -

Jim Hudson Ford responded

Thank you for sharing your experience! We’re delighted to hear that Jaquan and our team provided exceptional service and support throughout your purchase. Your satisfaction is our priority.

August 01, 2024

Dealership Rating

Employee Rating

The Sales Guy (Jim Agard) did the best he could with what was included. The sales manager (Ronnie Tyler) added upcharges for items that were installed in the factory (Wheel Liners, Spray-In Bedliners, and W was included. The sales manager (Ronnie Tyler) added upcharges for items that were installed in the factory (Wheel Liners, Spray-In Bedliners, and Window Tinting). Told me to my face they installed them with no proof. When I gave them proof. I'm very happy with the New Truck, just not Jim Hudson's sales manager pulling fast ones. More

by Tall-Scooby

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Tony Dooley , Jim Agard

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Aug 05, 2024 -

Jim Hudson Ford responded

Thank you for bringing this to our attention. We’re glad to hear that you’re happy with your new truck but disappointed to learn about your experience with the sales manager. To investigate the matter further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

Aug 10, 2024 -

Tall-Scooby responded

Jim reached out to me 2 times with Reviews and said your GMS (Ronnie Pack) would reach out to me. Never heard a word. It took a whole month of research and pointing it out to you all. I pointed this out to Ronnie Tyler at the time of the sale beforehand it was a standard item, but know no he wanted to sell me something installed in the factory. He even claimed that he saw the vendor spray it on, but the bill of sale from the vendor as proof. I did email both of you (Carri Watkins & Ronnie Pack). After the email 3 days later Ronnie Pack got in touch with me. He said I was right and I was charged for the bedliner. Said I would get a full refund. He said somehow it got pasted him. No one should have to go through this when they buy a new vehicle. Ronnie Tyler lied about the whole time to me about this. Also in their fine print, it says " New Vehicle Prices do not include sales tax/IMF Fee, tag & title fees, $599 closing fee, and $2,241 dealer installed accessories for cars or $3,229 dealer installed accessories for trucks. New vehicles are typically equipped with dealer-installed accessories. Customers are not required to purchase dealer-installed accessories as a condition of sale." Ronnie Tyler lied about that one too. You are required to buy this. Now yes I'm happy with my truck. Not happy with the lying I had to deal with.

July 24, 2024

Dealership Rating

Employee Rating

Really easy to work with in regards to purchasing a vehicle. Would recommend. Staff is really friendly as well. vehicle. Would recommend. Staff is really friendly as well. More

by marvinrozier

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jackson Potter

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Jul 25, 2024 -

Jim Hudson Ford responded

Thank you for your recommendation and kind words about our staff. We're glad your vehicle purchase was seamless.

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