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Bob Hargrave

Overview Reviews (249) Inventory (266)

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Bob Hargrave

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Bob Hargrave

Service Advisor

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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4.8

249 Reviews

Overview Reviews (249) Inventory (266)

4.8

249 Reviews

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249 Reviews of Bob Hargrave

June 07, 2024

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Employee Rating

Great advisor prompt service knowledgeable technicians. Easy access to facility. I would recommend them to my friends and co workers. Easy access to facility. I would recommend them to my friends and co workers. More

by sync04me

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

Helpful 0

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June 06, 2024

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Extremely nice and easy to work with. Service is complete whn promised and done well. Personal service is exempalry. Service is complete whn promised and done well. Personal service is exempalry. More

by boboldendick

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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June 05, 2024

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Tried to sit outside but cigarette smoke too overwhelming. Need to create an “ away from building” area for smokers. overwhelming. Need to create an “ away from building” area for smokers. More

by MCFEEDSINC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

Helpful 0

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Jun 06, 2024 -

Jim Hudson Ford responded

We're sorry to hear about your experience. We appreciate your feedback and will certainly consider your suggestion about creating a designated area for smokers away from the building. We want all our guests to enjoy their time with us. Thank you for bringing this to our attention.

June 05, 2024

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Employee Rating

Sales associate picked up my car at house to put on hard bed cover, pin striping. and door protection. Returned same day bed cover, pin striping. and door protection. Returned same day More

by richard.mellitz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

Helpful 0

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Jun 06, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience with our sales associate and the efficient service you received. We always strive to provide top-quality service and convenience to our customers. Thank you for choosing us and for taking the time to leave a review. We look forward to serving you again in the future.

June 04, 2024

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Bib Hargrave was so helpful and made the entire process run so smoothly. We appreciate you all! run so smoothly. We appreciate you all! More

by chefjbarry

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Thompson

Helpful 0

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June 03, 2024

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Prompt service. Quality work done at a fair price. Excellent customer service personnel .Top notch service writer. Quality work done at a fair price. Excellent customer service personnel .Top notch service writer. More

by Thunderbolt47d

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 04, 2024 -

Jim Hudson Ford responded

Thank you so much for your positive feedback, Thunderbolt47d! We're thrilled to hear that you were satisfied with our service, quality of work, and customer service. We strive to provide top-notch service to all our customers. We look forward to serving you again in the future!

June 03, 2024

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Employee Rating

of all the dealers I have dealt with in my 79 years Bob Hargrave gave me the best service Hargrave gave me the best service More

by EDDEVANEY68

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 04, 2024 -

Jim Hudson Ford responded

Thank you for your kind words and for taking the time to share your positive experience with Bob Hargrave. We're thrilled to hear that he provided you with the best service. We'll be sure to pass along your compliments to him. We appreciate your business and look forward to serving you again in the future.

June 03, 2024

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I think this must be a duplicate request the service was fantastic no problems just a recall handled with speed fantastic no problems just a recall handled with speed More

by EDDEVANEY68

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 04, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We're glad to hear that your recall service was handled quickly and efficiently. We strive to provide the best service possible for our customers. If you have any other concerns or needs, feel free to reach out. Thanks again!

June 02, 2024

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Employee Rating

Service was great, they return my truck back in a reasonable time. Bob went over everything that needed to be done for the next service and had great hospitality. reasonable time. Bob went over everything that needed to be done for the next service and had great hospitality. More

by BRANDANKNOTT

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 03, 2024 -

Jim Hudson Ford responded

Hi BRANDANKNOTT, we're thrilled to hear about your positive experience with our service and with Bob. We always strive to provide timely and thorough service to our customers. We look forward to seeing you at your next service appointment. Thank you for your review!

June 01, 2024

Dealership Rating

Employee Rating

Bob is always sooo helpful! I’ve had issues with my car. But never with customer service! I’ve had issues with my car. But never with customer service! More

by ERINJANINE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

Helpful 0

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Jun 03, 2024 -

Jim Hudson Ford responded

We're thrilled to hear that Bob has been able to assist you with your car issues, ERINJANINE! We pride ourselves on our customer service and it's great to know we're meeting your expectations. Thank you for your positive feedback!

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