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Ronald Felix

Overview Reviews (74) Inventory (244)

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Ronald Felix

Sales Consultant

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

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4.9

74 Reviews

Overview Reviews (74) Inventory (244)

Languages Spoken

English

4.9

74 Reviews

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74 Reviews of Ronald Felix

July 03, 2025

Dealership Rating

Employee Rating

Great experience working with Ron. Very thorough and knowledgeable. Made an offer on a K4, which was accepted, and then the delivery process was very smooth. Thank you. Very thorough and knowledgeable. Made an offer on a K4, which was accepted, and then the delivery process was very smooth. Thank you. More

by Dan

Verified Customer

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Finance Experience

Recommend Dealer

Yes

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June 20, 2025

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great experience. helpful. I have bought four car from Matthews Kia in the past always be great. helpful. I have bought four car from Matthews Kia in the past always be great. More

by elliottmax44

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 23, 2025 -

Matthews Kia of Greece responded

Hi Elliott- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 07, 2025

Dealership Rating

Employee Rating

Very easy. No one was pushy. Explained my options to me well I would recommend them No one was pushy. Explained my options to me well I would recommend them More

by sgalley25

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ronald Felix

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Jun 09, 2025 -

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 29, 2025

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Employee Rating

Kia car dealership has always been good to me. They are above and beyond any car dealership that I’ve dealt with. I have been leasing there cars since 2012. Matt was my first salesman. I was tol They are above and beyond any car dealership that I’ve dealt with. I have been leasing there cars since 2012. Matt was my first salesman. I was told he has health issues now. I wish him the best. Ron treated me very well. He listen to my issues and found a car I could afford. I truly appreciate his expertise. I don’t know how long I’ll be driving, but I do know I’ll be coming back to Kia dealership! Thank you for the wonderful service. Gail M.Pfeffer More

by GAILPFEFFER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matthew DiManno

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May 30, 2025 -

Matthews Kia of Greece responded

Hi Gail- Thank you for choosing Matthews Kia of Greece for your automotive needs. We are thrilled to hear about your positive experience with Matt. Congratulations on your new vehicle! We appreciate your kind words.

May 18, 2025

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Employee Rating

Always great service at Matthews Kia. In my previous experience dealers never felt like they put the customer first. Matthews always does. In my previous experience dealers never felt like they put the customer first. Matthews always does. More

by jessica10mayer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Fiorino

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May 19, 2025 -

Matthews Kia of Greece responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 16, 2025

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Employee Rating

Customer service was amazing, it was such a quick process and everyone was so helpful! and everyone was so helpful! More

by anna.lancie

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Salamone

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May 19, 2025 -

Matthews Kia of Greece responded

Hi Anna- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

April 26, 2025

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Employee Rating

Fantastic customer service and attention to detail. Will definitely recommend to my family and friends. Will definitely recommend to my family and friends. More

by MELINDABASSLER28

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Salamone

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Apr 28, 2025 -

Matthews Kia of Greece responded

Hi Melinda- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

April 19, 2025

Dealership Rating

Employee Rating

Great experience. Knowledgeable staff and very easy to work with. Would recommend them to anyone. Knowledgeable staff and very easy to work with. Would recommend them to anyone. More

by ljnadvantage

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Salamone

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Apr 23, 2025 -

Matthews Kia of Greece responded

Hi- We're so glad to hear you had a great experience with us! We appreciate your business and great review.

April 13, 2025

Dealership Rating

Employee Rating

The sales men's were very good and kind they work with me and my wife to help us find what we wanted. me and my wife to help us find what we wanted. More

by CHRISTIAN.ALLEN25

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Salamone

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Apr 14, 2025 -

Matthews Kia of Greece responded

Hi Christian- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

April 13, 2025

Dealership Rating

Employee Rating

Ron was very patient and worked hard to meet all my needs. He answered all my questions and was very thorough in his review of the vehicle's features. needs. He answered all my questions and was very thorough in his review of the vehicle's features. More

by stacymwilson1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 14, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for choosing Matthews Kia of Greece for your automotive needs. We are thrilled to hear about your positive experience with Ron. Congratulations on your new vehicle! We appreciate your kind words.

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