Ron Stephan

Everyone I dealt with was very cooperative and professional. I would recommend Spitzer Mansfield to those searching for a vehicle. professional. I would recommend Spitzer Mansfield to those searching for a vehicle. More

by JFBLUST Verified Customer Verified Customer

Report | Print

Neglect from Spitzer Management & Alarming Response from Dodge I’m writing this review after a deeply frustrating and disappointing experience with Spitzer Motors of Mansfield and Dodge. My 2023 Dodge Horn Dodge I’m writing this review after a deeply frustrating and disappointing experience with Spitzer Motors of Mansfield and Dodge. My 2023 Dodge Hornet has been at Spitzer since January 14, 2025, for a major electrical issues—specifically, the battery failing to hold a charge. This issue first started in January 2024, and despite several documented repair attempts and over 70 consecutive days out of service and at the dealer, there is still no resolution. What’s even more shocking is the complete lack of accountability from Spitzer’s management team. Communication has been poor, leadership has been unresponsive, and I’ve been left completely in the dark about progress—or the lack thereof. Rather than take ownership or escalate the matter effectively, Spitzer management has simply let this drag on and blamed Dodge Corporate. To make matters worse, I was told that Dodge's position is that the Hornet is only expected to hold a battery charge for one week or maybe two if I'm lucky. That’s completely unacceptable for a modern vehicle, especially one still under warranty with only 13,000 miles. If that is truly Dodge’s stance, it is both alarming and absurd—and it speaks volumes about how seriously they take product reliability and customer satisfaction. As a long-time Dodge customer, this entire experience has been insulting. My Hornet sits at a dealership with no clear path forward. The lack of transparency, urgency, and support from both Spitzer Motors’ leadership and Dodge corporate has been appalling. I cannot, in good faith, recommend Spitzer Motors of Mansfield to anyone looking for responsible service, follow-through, or professional management. And I strongly caution anyone considering a Dodge Hornet. 📅 Update (3/28/25): Spitzer called to say they’re done trying to fix the car. I picked it up. The next day the alarm went off randomly, and now the car won’t start—battery is dead again. Dealer and Dodge have washed their hands of it. Car is not fixed... More

by JGRAY22 Verified Customer Verified Customer

Report | Print

I am a long time customer of Spitzer dealership, I have had good service and car buying history with Spitzer . I have bought 7 vehicles here . had good service and car buying history with Spitzer . I have bought 7 vehicles here . More

by VINCETAYLOR Verified Customer Verified Customer

Report | Print

Kendra was very helpful and friendly I wouldn’t not take my car anywhere else my car anywhere else More

by RHONDABRUMFIELD1960 Verified Customer Verified Customer

Report | Print

Very good experience and very helpful they were there when we were ready and ready to go for the test drive right away when we were ready and ready to go for the test drive right away More

by Woody84 Verified Customer Verified Customer

Report | Print

Been going there for years, absolutely very helpful and professional people there. They are the best professional people there. They are the best More

by JOYCE55US Verified Customer Verified Customer

Report | Print

Spritzers is the go to dealership in Mansfield, OH very knowledgeable people, clean atmosphere and very friendly employees. My family has purchased 6 vehicles from there in the past six years knowledgeable people, clean atmosphere and very friendly employees. My family has purchased 6 vehicles from there in the past six years More

by ACCEPTINGWORK Verified Customer Verified Customer

Report | Print

Very nice salesman. Very helpful I love my new car. I would refer everyone to them Very helpful I love my new car. I would refer everyone to them More

Report | Print

Had a deal with another dealer but the truck at Spitzer had the options I wanted. Ron worked out a better deal before I even arrived at the dealership. Great experience overall! had the options I wanted. Ron worked out a better deal before I even arrived at the dealership. Great experience overall! More

by MHONAKER1286 Verified Customer Verified Customer

Report | Print

Ron was great to work with and made the process go super smooth. Thank you! smooth. Thank you! More

Report | Print