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Ron Monaco
95 Reviews
95 Reviews of Ron Monaco
Verified Customer
October 12, 2022
Rohrman auto is one of the nicest auto dealerships I have ever been to. Even in the middle of tons of construction. Ron, and Rich were able to make me feel cared for and important. It may not be a BMW dealer ever been to. Even in the middle of tons of construction. Ron, and Rich were able to make me feel cared for and important. It may not be a BMW dealership, but that doesn’t matter. The level of care I was given was definitely luxury. Do these guys ever sleep? Round the clock they are available for any questions I might have. Ron is a great gentleman and I consider myself lucky to have worked with him. More
by Luciano Leon
September 22, 2022
Unorganized. Poor communication and unhelpful with issue concerning brand new Atlas. Felt that I was not helped properly. Poor communication and unhelpful with issue concerning brand new Atlas. Felt that I was not helped properly. More
by c_meyer19
Other Employees Tagged: Nebi Denic, Bill Summer
August 28, 2022
Coming to this dealership was a fantastic decision, my salesman was very professional and I felt very comfortable working with him. Everything went quickly and very smooth, I appreciated that as well. I salesman was very professional and I felt very comfortable working with him. Everything went quickly and very smooth, I appreciated that as well. I would highly recommend this dealership More
by SYLVESTERKATRINA
Other Employees Tagged: Nebi Denic
August 13, 2022
Ron Monaco worked with me for 9 months trying to find the right vehicle. He never pressured me to purchase something that I didn’t need and always responded to text and emails quickly. He understood what I w right vehicle. He never pressured me to purchase something that I didn’t need and always responded to text and emails quickly. He understood what I was looking for and contacted me whenever a car came in that he thought I would like. Working with him was a 10/10. More
by NBERN1
Other Employees Tagged: Bill Summer
August 07, 2022
Staff are always super friendly and helpful. They respect my time and work hard to get my VW Atlas ready for the road ASAP. They respect my time and work hard to get my VW Atlas ready for the road ASAP. More
by MEYMANDP
Other Employees Tagged: Bill Summer
July 16, 2022
very good place to bring yourcaringood serve good people have a good day eneryoneenjoytheplaceto go have a good day eneryoneenjoytheplaceto go More
by ERISAY17
Other Employees Tagged: Cameron Owen, Cristian Vega, Chad Grivetti, Nebi Denic, Sandi Negrau, Israel Rosa, Shamar Raines
July 03, 2022
Ron is the best , talked to him three times on his off day just to make sure jeep was still available Saturday am.. I was coming 65 miles one way to look at jeep. He went above and beyond what I expect day just to make sure jeep was still available Saturday am.. I was coming 65 miles one way to look at jeep. He went above and beyond what I expected !! friendly answered all my questions, showed me features of jeep, also took me out to less traveled area for test drive I HATE IL traffic. all around excellent buying experience More
by hfrost
Other Employees Tagged: Jason Whitley
June 13, 2022
Bought a used car from Gurnee VW and was the worst buying experience I’ve ever had. Car died the day after I got it home and dealing with used Sales Manager Will to get the issue resolved was like pulling t experience I’ve ever had. Car died the day after I got it home and dealing with used Sales Manager Will to get the issue resolved was like pulling teeth. Dealership needs to understand that customer service doesn’t stop the second you drive the vehicle off the lot. More
by MMCGILLBOOTH
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