Ron Metcalf
Ron Metcalf at Campbell Ford
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Ron Metcalf

Body Shop Estimator

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.7
26 Reviews

I have been writing estimates for over 25 years. I was born in Akron, OH and raised in Hartville, OH. I spent most of my career in Ohio besides being in the Army. I enjoy golf, bowling, biking, walking on the beach, antique shopping, dancing, festivals, carnivals and swimming. I have been around cars all my life and enjoy seeing the look on the customer's face when they see their vehicle done and back to the way it was before an accident and most of the time better than when they drop it off.

Dealership Experience

2 yrs, 11 mos

Industry Experience

29 yrs, 2 mos

Specialties & Trainings

I-CAR PLATINUM CERTIFIED

ESTIMATE WRITING - CCC/ PATHWAYS/ AUDATEX/ MITCHELL/ ADP

View more specialties & trainings
4.7

26 Reviews

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26 Reviews of Ron Metcalf

March 22, 2025

Dealership Rating
Employee Rating

Fast service and communication was great. The work that was done in my car was phenomenal. I was also given a loaner car which they didn’t have to do. More

by TUESTAMD
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2025

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 17, 2025

Dealership Rating
Employee Rating

Terrible communication had car in service 3 weeks and didn’t accomplish anything but them Trying to tell me they worked on it and it was lies. My service advisor told me 3 different times he would get b More

by kpaulk63
Service Price Transparency
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Recommend Dealer
No
Mar 17, 2025

Campbell Ford responded

Thank you for taking the time to complete this survey. For starters, communication is huge and I do sincerely apologize for the lack of communication from my team regarding your vehicle's repairs. This is an issue as no guest should feel ignored, for that I truly do apologize. We managed to repair your check engine light with your approval and the only hold up we had was really getting your door seal. We ran into many of issues trying to obtain the correct door seal for your vehicle. This vehicle is a bit older and Ford simply only creates factory parts for so long. Please don't think for a second your vehicle was just left here with no repair in mind. I hope you can forgive my teams lack of communication and give Campbell Ford another shot. You are more than welcome to reach out to me personally for any of your service needs. Austin Davey Service Director 269-684-8300 ext 303

February 12, 2025

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Great good awesome amazing stellar perfect award winning customer satisfaction too good exceptional first class service More

by ADRIAN.ROCHA
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Recommend Dealer
Yes

February 01, 2025

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Great people, best service, every job always done right, have confidence in everyone at Campbell, would not take my daughters car anywhere else, will always refer people to Campbell Ford More

by brookefawcett2001
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Recommend Dealer
Yes

January 24, 2025

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Good Service, Just Took Too Long to complete ! Repairs and parts took Too long to complete like 2 months too long More

by TOMEBURKHARDT
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Recommend Dealer
Yes

December 31, 2024

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Everyone at Campbell Ford service dept are great to work with, do the best work, are polite, professional and at a fair price, will refer everyone i know to Campbell Ford, the body shop does the best work a More

by brookefawcett2001
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Recommend Dealer
Yes

December 21, 2024

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Everyone was amazing to get my car fixed due to a recall issue. My car was fixed quickly and perfectly! More

by BILLINGSLEYK61
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Recommend Dealer
Yes

December 08, 2024

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I was contacted for this service and scheduled in a very reasonable time. The service was completed quickly and done very well. More

by MMARCINCUK
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Service Time
Recommend Dealer
Yes

December 06, 2024

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This dealership repaired my Acadia after I had hit a deer. Highly satisfied with the service that I received from them. My vehicle wasn’t safe to drive while waiting to get it in for the repairs so the More

by Sknapp
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Recommend Dealer
Yes

Other Employees Tagged: Heidi Adams

November 28, 2024

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Employee Rating

The work was completed earlier than expected and the damage was fixed. My car look better than before the accident. More

by Bbessman
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Recommend Dealer
Yes
1

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