Ron Kyle

Service was very accommodating when I scheduled my appointment and was extremely helpful with advice for making my tire purchase when they discovered it was time to buy. Everything was completed soone appointment and was extremely helpful with advice for making my tire purchase when they discovered it was time to buy. Everything was completed sooner than expected and nothing was missed or overlooked. Great staff! More

by joett2j Verified Customer Verified Customer

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My car went in for a check engine light. Wishful thinking was an easy fix of oil change and engine flush. 12 miles later my light turned back on, brought my car back in. After 1 1/2 weeks I Wishful thinking was an easy fix of oil change and engine flush. 12 miles later my light turned back on, brought my car back in. After 1 1/2 weeks I contacted the service department, was told he was looking into it and I would get a call back end of day. That day ended and I called again, while chatting with him I could tell something was off, he made a long winded lie, which after calling my extended warranty company he was lying to me. Now at the 2 week point I was told my car hasn’t even been looked at. When it was pointed out it’s been 2 weeks with out be having a vehicle, the same guy said “well I put you in the loaner”, he did not. I was very annoyed at this point, and my temper was starting to show, he called me back 10 mins later to let me know they did have a car for me. At the 3 week mark I called again, there has been zero effort to communicate with me, I was told my car was getting worked on. They had been emailing the wrong adjuster so they were behind. Week 4, I called (again), they were ordering parts and they should be in the following week. 4 1/2 weeks this was the first time anyone had called me on my car, they were waiting on one more part and it would be ready soon. 5 weeks to the day from when I dropped off the car I got the call it was done. I needed to drive it for 75 miles and they would do the inspection “quick hook it up since we have already looked it over” I scheduled my appointment for 10am and was there for over 2 hours. The place is run horribly, their lack of communication is just unacceptable. Would not recommend them to anyone. More

by JGalante05 Verified Customer Verified Customer

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They were very friendly and knowledgeable. The service was quick and reasonable. I really like Matthews Kia. The service was quick and reasonable. I really like Matthews Kia. More

by salvage.1 Verified Customer Verified Customer

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I was contented with everything promised and done at your service centre recently. I thought the job you did was good and the wait time reasonable for what you had to do. service centre recently. I thought the job you did was good and the wait time reasonable for what you had to do. More

by Charles Kroeger Verified Customer Verified Customer

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Everyone is friendly and the service is top notch! I’ve never had to wait very long for service either I’ve never had to wait very long for service either More

by kathryn.brown Verified Customer Verified Customer

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They have no sense of urgency and give offers for used vehicles 2000 dollars below CarMax. vehicles 2000 dollars below CarMax. More

by Mcognata Verified Customer Verified Customer

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I like Matthews KIA of Greece, have gotten several cars from them. They give me very good, prompt service. from them. They give me very good, prompt service. More

by JCLEMENTS5 Verified Customer Verified Customer

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Friendly, kept me up to date and got me out in an appetite won’t of time. appetite won’t of time. More

by nhuhttiw Verified Customer Verified Customer

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It seems to value its customers. I have many options for purchasing a KIA in this area but continue to use this dealership. I have many options for purchasing a KIA in this area but continue to use this dealership. More

by JMCNETT1 Verified Customer Verified Customer

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You are reliable and we can put our trust in you anytime so please keep on doing that so please keep on doing that More

by squayson Verified Customer Verified Customer

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