Ron Gay

Not the best recent experience …might be going to another location for services and future car purchasing. location for services and future car purchasing. More

by Guilbeauty97 Verified Customer Verified Customer

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James went above and beyond to not only get my truck fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on poin fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on point. He kept me informed every step of the way. I’m new to the area and will only be taking my GMC to James at Jim Ellis GMC for all its future needs. I’d definitely recommend them to anyone I know in need of great quality service. More

by Courtney S Verified Customer Verified Customer

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Great customer service and great workers they were fast and efficient! I will be back for my next servvice and efficient! I will be back for my next servvice More

by JMEDINA12 Verified Customer Verified Customer

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Very professional Got me in at a reasonable time and got me out at a very reasonable time with no problem me out at a very reasonable time with no problem More

by ANGELW33 Verified Customer Verified Customer

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Always a pleasant experience. Professional and courteous. They keep you informed and and additional work that needs to be done. Professional and courteous. They keep you informed and and additional work that needs to be done. More

by parker30518 Verified Customer Verified Customer

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Always excellent service! Accommodating and informative. Takes very good care of my GMC Sierra 1500 Accommodating and informative. Takes very good care of my GMC Sierra 1500 More

by KINGRICH08 Verified Customer Verified Customer

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Terrible customer service. Your service department messed up the steering column on my wife’s Acadia when she recently brought it in for an airbag recall, and when she brought Your service department messed up the steering column on my wife’s Acadia when she recently brought it in for an airbag recall, and when she brought it in to be fixed, the service rep gave her a hard time and tried to blame another place where they didn’t touch the steering column. Also, instead of fixing the problem that they caused, your service department supposedly did some inspection that my wife did not ask for and gave her an estimate of repairs totaling over $10,000 in an effort to gouge my wife. One of the outrageous costs was replacing the windshield wipers at well over $100 when nothing was wrong with them and we had recently replaced them. There were several other so-called repair items priced at several thousand dollars apiece on the estimate sheet that are not needed. The total cost of the recommended repairs exceeded the value of the vehicle. We’ve purchased three vehicles from your dealership in the past and likely will not be buying anymore vehicles from your dealership due to the terrible experience my wife just had. You guys should be ashamed. More

by RMCCAIN Verified Customer Verified Customer

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Best service experience in my history of owning cars and getting them serviced. Thank you!! getting them serviced. Thank you!! More

by SJNICHOLS2010 Verified Customer Verified Customer

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Great communication, they were ready for me when I came to pick up my truck…over great experience! Thank you! to pick up my truck…over great experience! Thank you! More

by silver_777_1998 Verified Customer Verified Customer

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Jim Ellis Buick Mall of Georgia has great customer service. My car service was complete in a timely manner with any additional work needed explained and only done with my permission. service. My car service was complete in a timely manner with any additional work needed explained and only done with my permission. More

by AZTEC713 Verified Customer Verified Customer

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