Roland Stallbaumer | Page 9

Great customer service Nice job done by the service department they kept me well-informed and had the repair done on time good job by Roland Stallbaumer as always! Nice job done by the service department they kept me well-informed and had the repair done on time good job by Roland Stallbaumer as always! More

by eanorth Verified Customer Verified Customer

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Great service, great price Received quotes from 3 places. Noller was best quote and actual work came in cheaper that quote. Service department was very courteous and helpful Received quotes from 3 places. Noller was best quote and actual work came in cheaper that quote. Service department was very courteous and helpful. Great overall experience. More

by WAYNE.PANCOAST Verified Customer Verified Customer

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Tire check I requested the works which included a tire check and rotation. Two days later my low tire pressure light came on. I check my tires and two had only I requested the works which included a tire check and rotation. Two days later my low tire pressure light came on. I check my tires and two had only 25 psi and two had 30 psi. The recommended psi is 34. It is obvious the tire psi was not checked by the person who performed my work. My wife and I are leaving for a road trip and I am disappointed in the work. I have my vechicles services regularly at your dealership so I don’t have to worry about trouble on the road I would expect your vehicle inspection to be accurate and complete. Thank you for your time More

by LRLONG Verified Customer Verified Customer

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Noller Ford is dependable! They take good care of their customers! Roland Stallbaumer had a used 2013 C-MAX we were buying from another dealer checked out and found a major mec They take good care of their customers! Roland Stallbaumer had a used 2013 C-MAX we were buying from another dealer checked out and found a major mechanical problem! More

by joezima47 Verified Customer Verified Customer

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Great Experience! Everyone at Laird Noller Ford is great to deal with. They make buying and servicing your vehicle a painless experience! We have bough several vehicles Everyone at Laird Noller Ford is great to deal with. They make buying and servicing your vehicle a painless experience! We have bough several vehicles from them over the last couple years and each time we feel we are treated fairly and valued as a customer. Thank you Laird Noller Family and we will definitely be back again! More

by joshbarr Verified Customer Verified Customer

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Terrible customer service I had a recall that needed a quick fix and was told to bring my car in early in the morning. I walked into the service office and four guys were worki I had a recall that needed a quick fix and was told to bring my car in early in the morning. I walked into the service office and four guys were working away at their computers and it took about 4-5 awkward minutes before I was even acknowledged! Then when I picked the car up in the afternoon, I got the exact same treatment. I was then directed to see the cashier, so I walked up and she was taking some notes and it took her a good minutes to minute and a half to finish her notes, stuff them in a file and then ask how she could help me. No, “I’ll be with you in a moment” nothing. I am sure she was aware I was there. Then I was given a receipt and sent back to the service center where someone would bring my car to me. It took nearly 10 minutes for my car to be brought to me, although I could see it parked just outside the doors and I could have easily walked to it and moved forward with my day. Terrible experience!! Avoid the service department at all costs unless you enjoy rude employees and bad customer service. More

by Notahappycustomer Verified Customer Verified Customer

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Excellent job! The service team was very responsive. They got the work done and got me out. I was very happy with the experience. Thank You for your good work The service team was very responsive. They got the work done and got me out. I was very happy with the experience. Thank You for your good work More

by rickhiggs Verified Customer Verified Customer

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Excellent I want to wear normal Ford twice once to get a set of tires and oil change and the second time I had car trouble both times they dealt with me very ex I want to wear normal Ford twice once to get a set of tires and oil change and the second time I had car trouble both times they dealt with me very expeditiously and very friendly I was very pleased with the service More

by Re-tired guy Verified Customer Verified Customer

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Great service He made sure I had loaner car to drive . He also helped me get my insurance involved and take care of the problem when my car was struck by lightnin He made sure I had loaner car to drive . He also helped me get my insurance involved and take care of the problem when my car was struck by lightning . More

by AngelaV Verified Customer Verified Customer

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It was great as always!! I have always had a great experience working with the service department at Laird Noller. Steve May has taken care of the services that I have ever n I have always had a great experience working with the service department at Laird Noller. Steve May has taken care of the services that I have ever needed and he does a Great Job!! More

by WILLMORE5352 Verified Customer Verified Customer

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