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Roland Stallbaumer
Roland Stallbaumer at Laird Noller Ford Topeka
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Roland Stallbaumer

Service Advisor

Laird Noller Ford Topeka

2245 SW Topeka Blvd
Topeka, KS 66611

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4.7
82 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

21 yrs, 9 mos

Languages Spoken

English English

4.7

82 Reviews

Write a Review

82 Reviews of Roland Stallbaumer

December 01, 2024

Dealership Rating
Employee Rating

Very knowledgeable, nice staff. Truck no longer leaks and Bryan was very considerate in explaining the timeline of repairs especially with the holiday. More

by readbypage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Floyd

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Dec 02, 2024

Laird Noller Ford Topeka responded

Thanks so much for the great feedback about Bryan and our service department. We appreciate you very much!

October 31, 2024

Dealership Rating
Employee Rating

Great experience, everyone was nice and Sloane was very helpful. Highly recommend looking here for a vehicle More

by whiteannalissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Franklin, Cordaryl Banks, Jimmy Belshe, Ronald Bozarth, Glendon Wilhelm, Cedric Bryant , Sloane Reina Maldonado

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Oct 31, 2024

Laird Noller Ford Topeka responded

Thanks so much for taking the time to recognize Sloane! We are glad you had a great experience!

October 30, 2024

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Employee Rating

Sloane was very patient and caring towards our time and helped us out immensely!! Highly recommend!!! More

by Ramon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven May, Patricia Naylor , Sloane

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Oct 31, 2024

Laird Noller Ford Topeka responded

Thanks for taking the time to recognize Sloane. We are so glad she was able to assist you in the Service Department.

September 26, 2024

Dealership Rating
Employee Rating

They were able to get our car evaluated in about an hour when we were coming in off the highway without an appointment. More

by mike_burnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven May, Patricia Naylor

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Oct 02, 2024

Laird Noller Ford Topeka responded

Thanks for taking the time to leave such a kind review. We are glad we were able to get you in and out so quickly.

August 31, 2024

Dealership Rating
Employee Rating

Always very helpful and friendly. Great at explaining what the cars problem is. Having the pickup and delivery service is a big plus. More

by Candy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven May, Patricia Naylor

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Sep 01, 2024

Laird Noller Ford Topeka responded

Thanks for the amazing review Candy! We are under new management and are striving to make the process more convenient for our customers! We appreciate your feedback very much!

May 07, 2024

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Employee Rating

My husband and I have always been Ford fans and Noller Ford takes good care of us More

by wandawilhite38b
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin

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May 10, 2024

Laird Noller Ford Topeka responded

We're delighted to hear that you and your husband have had positive experiences with us at Noller Ford! Customer satisfaction is our top priority, and we're glad that we've been able to take good care of you as Ford fans. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. Thank you for your loyalty and for choosing Noller Ford!

April 09, 2024

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Employee Rating

Very professional and did not talk down to me from the time I stepped on the lot to the time I was done. Would recommend! More

by mcgraths
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank VanBebber , Cordial (manager) and Chris (finance)

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Apr 17, 2024

Laird Noller Ford Topeka responded

Thank you for your feedback! We're thrilled to hear that you had a professional and respectful experience with us from start to finish. Treating our customers with the utmost respect is a top priority, and we're glad that you felt valued throughout your visit. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything else or have further questions, don't hesitate to reach out. We look forward to assisting you again in the future!

March 19, 2024

Dealership Rating
Employee Rating

Lack of communication and respect not there, I brought vehicle in but you continue to refer to my husbands name not me, in text message while I was there and in this survey. More

by SAGE1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Names unknown

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Mar 21, 2024

Laird Noller Ford Topeka responded

We're sorry to hear about your experience, and we understand the importance of respectful communication. Your feedback is valuable to us, and we would like to address your concerns directly. Please reach out to our service management team at 785-235-9211 at your earliest convenience to discuss your experience in more detail. We're here to ensure that every customer feels respected and valued. Thank you for bringing this to our attention.

November 17, 2023

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Employee Rating

Service department consistently provides accurate and speedy customer service and excellent car care. I have always received the best from Noller ford. More

by mohawk321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven May

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Nov 18, 2023

Laird Noller Ford Topeka responded

Thank you so much for taking the time to share your positive experience! We're delighted to hear that our service department at Laird Noller Ford Topeka consistently meets your expectations, providing accurate, speedy customer service, and excellent car care. We appreciate your trust in us, and we look forward to continuing to provide you with top-notch service. If you ever have any questions or need assistance, don't hesitate to reach out. Safe travels and see you next time!

November 09, 2023

Dealership Rating
Employee Rating

This is a solid dealership and always great on customer service. Have been going here for years More

by Nick.Butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven May, Brian Norton , Jeff Lange, Ryan Moranz, Wayne Stallbaumer

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Nov 18, 2023

Laird Noller Ford Topeka responded

We appreciate your long-standing patronage and the positive feedback about our dealership. It's wonderful to know that you've consistently experienced great customer service at Laird Noller Ford Topeka throughout the years. We value your trust and are honored to have you as a valued customer. If there's ever anything specific you'd like to share or discuss, feel free to reach out. Thank you for choosing us, and we look forward to continuing to provide you with excellent service in the future!

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