

25 Reviews
Write a Review25 Reviews of Roland Barthlett
February 28, 2025
Roland was amazing! Legit put me and my wife in great vehicles and helped find us the best deal that fit our budget. Legit put me and my wife in great vehicles and helped find us the best deal that fit our budget. More
Other Employees Tagged: Marckell Johnson, Laura Sanchez, Mohammad Abbedelal
February 26, 2025
I must say that this was one of the best car experiences that I have ever had Mo took care of everything in great time The service was great no pressure More dealerships need to be like this thank you guys that I have ever had Mo took care of everything in great time The service was great no pressure More dealerships need to be like this thank you guys so much More
Other Employees Tagged: Jonathan Reth, Mohammad Abbedelal
February 12, 2025
Great experience. Roland was terrific and very easy to deal with. All other personnel were also very helpful Roland was terrific and very easy to deal with. All other personnel were also very helpful More
Other Employees Tagged: Laron Moore
January 23, 2025
It’s hard to rate Ferman Chevrolet due to the lack of consistency when it comes to good customer service in multiple areas, excellent customer service would be too far to reach from my experience . It st consistency when it comes to good customer service in multiple areas, excellent customer service would be too far to reach from my experience . It starts from sales and trickles throughout the dealership to the service department . Everyone starts out strong with hello but falls through on communication and follow up process. I’ve found myself having to go to multiple people because the one person I’m working with does not return calls or never around. Then when I see them in person, they give a sorry excuse. Excuses only satisfies those who tell them! My leasing experience started out good with my sales person, however once I committed to purchasing the 2025 Blazer, I was sent home with the plastic left on the backseat headrest, the floors were never vacuum they placed paper floor mats over the dirt from previous test drivers, other people finger prints all over the inside. Therefore I can only assume they never cleaned the inside only wash the outside and put Armor oil on the tires and said they had it washed up and cleaned out. I fell short for not checking behind what I was told since it was 9pm and the next day was Thanksgiving. When I did make contact with my sales person on Friday he was out sick. I can say my sales person once he came back from being out sick he has tried to smooth out the situation however when he pass the ball to the service department they drop the ball. More
Other Employees Tagged: Pete Coley, Laron Moore
January 11, 2025
Was very attentive to my needs, and also didn't push me into something that I didn't want into something that I didn't want More
Other Employees Tagged: Juan Flores, Jonathan Reth
December 02, 2024
Roland, my sales representative Was awesome. He was able to set me up with the car that I was happy with and excited to drive home and in the finance department was able to get me out of there i He was able to set me up with the car that I was happy with and excited to drive home and in the finance department was able to get me out of there in decent time. I would definitely go there again to purchase a car or a truck move. Overall experience was great. No complaints from Myself. Thanks guys. I appreciate everyone’s help. Sincerely, Vincent D. More
Other Employees Tagged: Juan Flores, Jonathan Reth
November 27, 2024
I had a great low pressure experience with Roland. I will use him for any future purchases. I will use him for any future purchases. More
Other Employees Tagged: Colin Parker, Ron Whiting
November 14, 2024
The entire dealership was awesome and so caring of their customers. Very easy car buying experience! Thank you customers. Very easy car buying experience! Thank you More
Other Employees Tagged: Colin Parker
