Roger Prentiss
Roger Prentiss at Otto Cadillac

Roger Prentiss | Page 24

Service Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
248 Reviews
4.8

248 Reviews

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248 Reviews of Roger Prentiss

April 01, 2022

Dealership Rating
Employee Rating

Fantastic service. Vehicle was done in a timely manor. Staff was cordial and very knowledgeable More

by jwright30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Melissa D'Errico

April 01, 2022

Dealership Rating
Employee Rating

Excellent service and above average employees. I feel like everyone went out of their way to make my appointment goes smooth as possible. It’s service like that Makes it worthwhile driving two hou More

by mjcelotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Melissa D'Errico

March 23, 2022

Dealership Rating
Employee Rating

Excellent people, great communication and great work. Cadillac dealerships should make their customers feel special because Cadillacs are special. Otto Cadillac always does this. More

by Csk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Melissa D'Errico

March 21, 2022

Dealership Rating
Employee Rating

Excellent and consistent great service. Love this dealership and all their staff especially the Service Manager, Bill. More

by pwilkes2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Melissa D'Errico

March 20, 2022

Dealership Rating
Employee Rating

Dropped off the truck and the service Dept explained everything well and when I got may truck back it was cleaned and washed too!! More

by ERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Melissa D'Errico

March 17, 2022

Dealership Rating
Employee Rating

Quick professional quality service always appreciate working with this team and doing business with Otto overall. More

by kgilchrist78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Melissa D'Errico, Andrew

March 15, 2022

Dealership Rating
Employee Rating

Best service in the area. Most genuine people I have ever worked with and I won’t be going anywhere else. Melissa was so helpful on the phone. More

by danielle.winney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Bill McLean , Melissa D'Errico

March 14, 2022

Dealership Rating
Employee Rating

Very friendly professional staff very helpful and knowledgeable the work was done quickly and perfect and they let me know what was needed to be done to my SUV in addition to the work I was there for More

by Bvyankees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Melissa D'Errico

March 11, 2022

Dealership Rating
Employee Rating

The service was great The staff was courteous and professional The waiting area was exceptional Otto is a great place to do business More

by Sulli1252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Melissa D'Errico, Sarah Pritchard

March 07, 2022

Dealership Rating
Employee Rating

Very polite and professional and knowledgeable staff very helpful and a pleasure to work with love going to this dealership More

by Bvyankees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean , Melissa D'Errico, Sarah Pritchard

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