Roger Hess
Roger Hess at Naples Mazda

Roger Hess | Page 6

Service Manager

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.7
308 Reviews
4.7

308 Reviews

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308 Reviews of Roger Hess

September 08, 2025

Dealership Rating
Employee Rating

Very good . The rest of your request is very unnecessary and needs to be addressed as to more words More

by HCRANE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 07, 2025

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Great customer service from Roger. Easy process. Very nice staff and wonderful atmosphere in the waiting room More

by Julia.emery6
Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

September 07, 2025

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Employee Rating

They are incredible. They are attentive and they're quick. I will only go there Awesome More

by angelo_papadakos
Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

September 06, 2025

Dealership Rating
Employee Rating

Roger did a fine job as a salesman and giving a discount. Very honest man. I bought a battery with a 5 year warranty on a 2 1/2 year old 2023 mazda CX50. The current battery was failing. My question is....w More

by Mike
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 05, 2025

Dealership Rating
Employee Rating

Phil was exceptional. I drove a lot of cars and he was very patient and answered all my questions with a smile. I would refer anyone to him. More

by Lou.Bavaro
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Phil Falzarano

August 31, 2025

Dealership Rating
Employee Rating

They were great! ! They took care of me and were very accommodating!! Had an issue with my warranty but they help me work it out so that my car could get serviced!! More

by NIKKIRENEEPEZ
Service Price Transparency
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Recommend Dealer
Yes

August 31, 2025

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Still waiting for $3,000 that was mistakenly billed to me for unwanted warranties. The money was taken in a “loan” in two days and I was told it would take 60 days to be returned. There were a couple of quit More

by kinghornjm
Service Price Transparency
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Recommend Dealer
No

August 29, 2025

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I am satisfied with the service I received. Attentive and professional staff. Left my car for a big service and they provided me with a loaner. More

by ruthandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mariano, Justin

August 28, 2025

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Employee Rating

Amazing customer service I’m very pleased with the attention to detail and the quick time to finish the job. More

by bel_ana87
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

August 28, 2025

Dealership Rating
Employee Rating

I have always had good service with this dealership even though I have purchased a number of vehicles from them More

by LWD55 Lewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lazor, Phil Falzarano , Danniela Alves, Marcos Gonzalez, Daniel Ortiz, Abe, Tyler

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