Roger Hess
Roger Hess at Naples Mazda

Roger Hess | Page 19

Service Manager

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.7
313 Reviews
4.7

313 Reviews

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313 Reviews of Roger Hess

January 28, 2025

Dealership Rating
Employee Rating

Chris, Phil and Steve could not have been more helpful. They worked with us to help get us into a fantastic car, and were very kind and patient throughout the entire process. Highly recommend Naples Mazda! More

by playerseye1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Falzarano , Chris from sales, Steve from management

January 28, 2025

Dealership Rating
Employee Rating

We are new to the service department and we felt right at home. We felt listened to and felt confident in the service that was being delivered, our expectations were exceeded, thank you More

by Diane
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

January 27, 2025

Dealership Rating
Employee Rating

Great service done in a timely manner . Highly recommend this service department. Will return for additional services, More

by davidfslocum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 26, 2025

Dealership Rating
Employee Rating

The service staff made everything wonderful even though it took a little long. Everytime I bring my vehicle in, they are always so busy but they make sure to communicate More

by cwalsh.flc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

January 23, 2025

Dealership Rating
Employee Rating

Roger is a 100000+++ service manager. Retain him!!. Knows how to grow your business. Promote him More

by Jose.Buergo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 23, 2025

Dealership Rating
Employee Rating

Service is efficient and they don’t try to sell you on unnecessary items. Good warranty on their work too. I bought 4 new tires and had 2 replaced already and free rotations. More

by Michelle M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves

January 22, 2025

Dealership Rating
Employee Rating

Service maintenance was done pretty quickly. Seamless and effortless affair. Roger was a pleasure to work with. More

by sibylle
Service Time
Service Communication
Recommend Dealer
Yes

January 20, 2025

Dealership Rating
Employee Rating

Now that I heard there is new management in Sales, I may consider another Mazda from Naples Mazda. Worst experience when I purchased my current 2020 Certified Pre owned CX5 More

by SAGEHORSE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 19, 2025

Dealership Rating
Employee Rating

I felt rushed and pressured into buying a vehicle. I haven’t bought a vehicle in years and wanted to really take my time. More

by Rachel.Davis0420
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 15, 2025

Dealership Rating
Employee Rating

Very friendly, knowledgeable, and accommodating to my needs. I went there for the first time and you better believe I'll come there from now on! More

by smoore792
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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