Roger Hess
Roger Hess at Naples Mazda

Roger Hess | Page 14

Service Manager

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.7
313 Reviews
4.7

313 Reviews

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313 Reviews of Roger Hess

April 09, 2025

Dealership Rating
Employee Rating

Everybody was very cordial and feedback was very good. Will continue to bring my car to this dealership. More

by artfrankel0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

April 07, 2025

Dealership Rating
Employee Rating

Very good communication with Roger. We bought a new car so service was 6 months away but we had a small problem that Roger took care of immediately. Very good company all around. More

by KevinSlattery2
Recommend Dealer
Yes

Other Employees Tagged: John Lazor

April 06, 2025

Dealership Rating
Employee Rating

Very efficient and thorough. Pleased & impressed with video inspection. Pleasant and engaging service desk staff. More

by Keeffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

April 06, 2025

Dealership Rating
Employee Rating

Roger truly made me feel like a valued customer. He was professional, courteous, helpful, informative and reassuring. I will return to Naples Mazda purely as a result of his interaction with me! More

by dw2669
Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

April 04, 2025

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Employee Rating

Efficient and fast, they explain everything, appointments for the same day, they don't make you wait, I highly recommend them. More

by Ayrengarrido83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

April 04, 2025

Dealership Rating
Employee Rating

Four trips to evaluate why the fob intermittently locks & unlocks door & never opens the trunk has resulted in rear door actuators replaced for $1300 & problem is unchanged More

by DANIEL.MCDONALD1
Recommend Dealer
No

Other Employees Tagged: Roger Hess

April 03, 2025

Dealership Rating
Employee Rating

Slow service After 2 years the service dept has not corrected our phone numbers. I keep getting my husbands Texts & emails for his car after constantly telling service several times, More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves

April 03, 2025

Dealership Rating
Employee Rating

Service is completed in the timeframe quoted staff is extremely helpful They searched for an accessory for me, even though Mazda did not make it More

by richmiller12741
Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

April 02, 2025

Dealership Rating
Employee Rating

Great staff and comfortable lounge - do everything you ask- service mgr Roger great- Roger Speck More

by ROGERWSPECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 02, 2025

Dealership Rating
Employee Rating

Maria at the desk was so awesome and easy to work with super recommended thanks More

by EYMAR9831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria lobos think it was

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