Roger Hess
Roger Hess at Naples Mazda

Roger Hess | Page 11

Service Manager

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.7
313 Reviews
4.7

313 Reviews

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313 Reviews of Roger Hess

May 24, 2025

Dealership Rating
Employee Rating

Gray service attention to detail clean surroundings personal very professional and courteous great location and good More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 17, 2025

Dealership Rating
Employee Rating

As always, I was kept informed on work being done and given the best possible information. More

by AUXMW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2025

Dealership Rating
Employee Rating

It has always been a good experience leasing a car from Naples Mazda for me. I have been using the same sales rep. For the past 9 years John Lazor. More

by Avphome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lazor

May 12, 2025

Dealership Rating
Employee Rating

Courteous and timely service. I was able to book maintenance immediately . Offered a ride service to the mall for me while my car was serviced. More

by Mjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

May 11, 2025

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Employee Rating

Agent was professional and knowledgeable. Great customer interaction. Kept me apprised when vehicle would be finished, More

by noreen.conroy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 10, 2025

Dealership Rating
Employee Rating

Hello, Everyone is great and really polite. I will recommend them to others! Thanks Naples Mazda More

by J
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 08, 2025

Dealership Rating
Employee Rating

Professional staff. No wait upon arrival. Staff kept me informed. Sent me a video of what wear and tear there was on the undercarriage. Fair price. More

by wrkamme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Ryan

May 06, 2025

Dealership Rating
Employee Rating

Friendly and competent staff, good service. Only negative is a tendency by the master techs to recommend services that are not necessary yet. However, this can be managed. Overall: highly re More

by braveeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 04, 2025

Dealership Rating
Employee Rating

As expected. No surprises. Prompt and courteous. Will definitely be back and let others know. More

by bandd41
Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

May 03, 2025

Dealership Rating
Employee Rating

The service department and Roger were very efficient ! My car was done when expected. Thank you More

by sevitanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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