Rodney Prince

Rodney was very professional and easy to work with. I do need to follow up on one item. I do need to follow up on one item. More

by DUNNE_B Verified Customer Verified Customer

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The entire shopping for a car with Rodney and the finance process with Coy was great! Everything else fell through when I signed the paperwork for my car in GOOD FAITH that the dealership would follow throug process with Coy was great! Everything else fell through when I signed the paperwork for my car in GOOD FAITH that the dealership would follow through with their word about repairing cosmetic damage to the car. It was not ready for me to pick up the next day since the car had to be inspected and serviced to be a certified pre-owned vehicle. I had to check in pretty much every day that week to see when the car would be ready- when I went to pick up the car on October 4th, the cosmetic damages were WORSE. It looked like someone took sandpaper to the side of the car door to buff out the scratches and didn’t care to retouch the paint or put a clear coat on it. The inside of the car also wasn’t detailed as promised so I returned the car for those repairs to be made. After another week (At this point, I had now gone about 2 weeks without a vehicle that I had already signed and put a 4,000 down payment on) I went to pick up my car for a 2nd time and guess what? The scratches were kind of covered up, but it was not the best handiwork and the inside AND outside of the vehicle had still not been detailed or cleaned. I know this to be true because I found an old parking ticket in the glove box and the same stains were in the car that I observed and took pictures of when I test drove the vehicle. Overall, this has been an incredibly frustrating experience and it’s extremely difficult for me to not feel taken advantage of as a young woman of color who went to this dealership looking for a positive experience. I had people recommend this dealership to me, which is the only reason why I went here. If it were an option, I would have just returned the car and asked for my downpayment back. For the amount of money I spent on a vehicle, I expected a very different outcome and experience and it is so disappointing that THIS was my first car buying experience and no one has done anything to rectify this situation despite me bringing up these concerns multiple times. I’m especially upset that Sam encouraged me to sign and purchase this vehicle and explicitly said that “if you were my little sister, I’d feel good about you getting this car as your first car loan/payment”. If you are not going to follow through with your word, don’t build someone up and reassure them that they will receive a specific outcome and then pull the rug out from under them. I am more than happy to share pictures that I took of the vehicle the TWO SEPARATE times I traveled to the dealership to pick it up or talk to someone else about my experience! More

by niapmartinez Verified Customer Verified Customer

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Phil was a great salesman and took the time to find the perfect sequoia for me. He took the time to make sure I completely understood my new vehicle and I am so glad I went with him as my salesmen. perfect sequoia for me. He took the time to make sure I completely understood my new vehicle and I am so glad I went with him as my salesmen. More

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The vehicle was perfect. Rodney was very knowledgeable and helpful. Michael made the negotiations easy. Everyone is pleasant and helpful. 10 out of 10 would buy her Rodney was very knowledgeable and helpful. Michael made the negotiations easy. Everyone is pleasant and helpful. 10 out of 10 would buy here again.. More

by Tweb Verified Customer Verified Customer

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I had a wonderful experience and my salesman was very friendly polite and extremely helpful love him and will do business again friendly polite and extremely helpful love him and will do business again More

by bjynichols Verified Customer Verified Customer

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Rodney Prince (Sales) was straight forward, no delay tactics or misleading statements. I appreciate his integrity and straight forward approach. That’s how I like to do business. Thank you. tactics or misleading statements. I appreciate his integrity and straight forward approach. That’s how I like to do business. Thank you. More

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Went in looking for a specific car that had sold. I was helped immediatly and only shown vehicles I was interested in and could afford. I was helped immediatly and only shown vehicles I was interested in and could afford. More

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Great experience, Rodney was super helpful and patient as we retested everything when my spouse showed up. as we retested everything when my spouse showed up. More

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Jason sold me my 2020 kia in 2022 and he did an amazing job helping my understand the responsibilities of having my first owned car. I recommend him 100% to anyone buying a car! He will make sure a smile i job helping my understand the responsibilities of having my first owned car. I recommend him 100% to anyone buying a car! He will make sure a smile is on your face! If you see this HEY JASON!! I need a hellcat by 2024! More

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Rodney has been AWESOME! I am purchasing a Tundra from Georgia and he has been working like crazy to help with the long distance process. The best salesperson I have ever wor I am purchasing a Tundra from Georgia and he has been working like crazy to help with the long distance process. The best salesperson I have ever worked with and I have bought over 10 cars in my lifetime More

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