Rocky Fanella
Rocky Fanella at Highland Park Ford Lincoln

Rocky Fanella

Quick Lane Manager

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.8
70 Reviews
4.8

70 Reviews

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70 Reviews of Rocky Fanella

December 29, 2025

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Good car service, not so good customer service, but pretty fast on the service I needed for my car More

by Solanocarlos26
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Recommend Dealer
Yes

December 28, 2025

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Excellent service, highly trained technicians, They address all of your concerns Fast turn around on repairs Vert efficient service writers An all around place to do business with More

by Pops@659
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Recommend Dealer
Yes

December 27, 2025

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Great service, knowledgeable mechanics and excellent communication, thank you all, great job keep it going More

by IMINKOV
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Recommend Dealer
Yes

December 25, 2025

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Wasn’t very attentive to the customer, prices were expensive for the work that was being done More

by Carperson
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Recommend Dealer
No
Dec 26, 2025

Highland Park Ford Lincoln responded

Hi Carperson, thank you for taking the time to leave us your honest feedback. If you are willing to give us another chance, please contact us at (847) 433-7200 so we can understand your situation better in order to try and turn your experience around. Thank you, Highland Park Ford

December 25, 2025

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I was given both an honest time estimate and cost estimate. The person who checked me in was particularly polite, professional and kind. More

by JUDYYACK
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Recommend Dealer
Yes
Dec 26, 2025

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

December 20, 2025

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Rocky went above and beyond to make sure and tell every customer about the wait time! And he wasn’t lying it was definitely a wait but very good work!!! And I will definitely be back . More

by Danielle Papa
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Recommend Dealer
Yes
Dec 23, 2025

Highland Park Ford Lincoln responded

Hi Danielle, thank you for your kind review; we are happy to pass along your comments to the team here at Highland Park Ford! Please let us know if there is ever anything else we can do for you! Safe travels!

December 17, 2025

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The HP dealership team is fantastic. Quick and thorough analysis and reasonable prices. I’ll recommend this dealership to all. More

by GMALINK
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Recommend Dealer
Yes

Other Employees Tagged: Adam George, Michael Hedrick

Dec 20, 2025

Highland Park Ford Lincoln responded

Hello, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 11, 2025

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Thank you for the service! ! I lived in Cicero il and use to take my trick to Ford dealer in La grange I’ll I wanted to say I moved to this area, last year and I been bringing m More

by Lucyramirez938
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Recommend Dealer
Yes
Dec 15, 2025

Highland Park Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! If there is anything else we can do to assist you, please let us know! Take care!

December 10, 2025

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They did a great job! I needed a new wins shield wiper they fixed it. More

by themargarets
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Recommend Dealer
Yes
Dec 11, 2025

Highland Park Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. Safe travels!

December 07, 2025

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Everyone was very knowledgeable and pleasant to work with. The service manager sat down with me and explained what additional work needed to be done on my car and how much it would cost. More

by CADELMAN15
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Recommend Dealer
Yes
Dec 08, 2025

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

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