Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Frank Pamimtuan

Overview Reviews (89)

Contact Me

View All Employees

< View All Employees

Frank Pamimtuan

service writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

Contact Me

4.7

89 Reviews

Overview Reviews (89)

4.7

89 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Frank Pamimtuan

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

89 Reviews of Frank Pamimtuan

April 23, 2026

Dealership Rating

Employee Rating

Great place to go for buying and servicing my car. Excellent, friendly,experience service department and pricing is great too. Excellent, friendly,experience service department and pricing is great too. More

by hbutl6

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora , Michael in parts department was very helpful 👌🏾

Report | Print

Apr 27, 2026 -

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 05, 2026

Dealership Rating

Employee Rating

service and service director was good. Things were explained in a professional manner and taken care properly. Overall very satisfactory. Things were explained in a professional manner and taken care properly. Overall very satisfactory. More

by ANWARHAQ5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora

Report | Print

Apr 09, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2026

Dealership Rating

Employee Rating

The best service all around, from the start of the phone call to the pick up call to the pick up More

by CHIDOC5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora

Report | Print

Apr 03, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 16, 2026

Dealership Rating

Employee Rating

Thank you High land Park Ford Dealer, we'll always prefer this location over any others. this location over any others. More

by AP15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora

Report | Print

Mar 19, 2026 -

Highland Park Ford Lincoln responded

Hi, we are thrilled to hear that our dealership has become your preferred choice! Our team at Highland Park Ford is dedicated to providing excellent service every time you visit. Thank you for your loyalty and support.

March 04, 2026

Dealership Rating

Employee Rating

Very professional, friendly and helpful. The service team was efficient and kept me updated on progress of my vehicle. Appreciated attention to detail. The service team was efficient and kept me updated on progress of my vehicle. Appreciated attention to detail. More

by Litastransportinc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gavino Mora , Chris

Report | Print

Mar 06, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 18, 2026

Dealership Rating

Employee Rating

Good service and considerate company . My thanks to all . Excellent customer care. They give free coffee and water. Thanks My thanks to all . Excellent customer care. They give free coffee and water. Thanks More

by Ahwax

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 21, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 13, 2026

Dealership Rating

Employee Rating

Always number #1 Work done on time in good hand with professional technical team members. professional technical team members. More

by Zahid Syeed

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora

Report | Print

Feb 17, 2026 -

Highland Park Ford Lincoln responded

Hi Zahid, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2026

Dealership Rating

Employee Rating

Best price a excellent service and always rendered help if you need one and check on your to make sure you are happy with their services if you need one and check on your to make sure you are happy with their services More

by ykbabioye

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora

Report | Print

Feb 06, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

January 16, 2026

Dealership Rating

Employee Rating

Good service, pleasant service people reliable work easy to communicate with and done in a timely manner to communicate with and done in a timely manner More

by DBA0924

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora

Report | Print

Jan 17, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If there is anything else we can do to assist you, please let us know! Take care!

January 08, 2026

Dealership Rating

Employee Rating

All went well and so everything was good. I was well taken care of and with great efficiency. Thank you for you care and concern. Arlene Block I was well taken care of and with great efficiency. Thank you for you care and concern. Arlene Block More

by ARLENEBLOCK964

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella

Report | Print

Jan 10, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!