Dealership Experience
1 yr, 6 mos
Industry Experience
26 yrs, 7 mos
Languages Spoken
Spanish
40 Reviews
Write a Review40 Reviews of Rocio Cespedes
July 09, 2026
We were treated with respect and the transaction was smooth.. The team kept their word and did not haggle me . smooth.. The team kept their word and did not haggle me . More
Other Employees Tagged: Leonardo Gutierrez , Alejandro
July 05, 2026
Wonderful experience! They kept their word and made the sale as smooth as possible. Great team! They kept their word and made the sale as smooth as possible. Great team! More
Other Employees Tagged: Leonardo Gutierrez
June 26, 2026
The buying process was much more stressful than it should have been because of poor communication and several last-minute issues. I was given incorrect information about my down payment, and I was asked for have been because of poor communication and several last-minute issues. I was given incorrect information about my down payment, and I was asked for additional documents at the last minute after everything seemed finalized. I appreciated that the vehicle was delivered on time, but I was disappointed that my brand-new Atlas arrived with nearly 400 miles instead of just a few. Overall, there is definitely room for improvement in communication and the overall customer experience. More
May 29, 2026
Great service Karen and Andy were a great help very informative and very professional.very satisfied. informative and very professional.very satisfied. More
May 14, 2026
Staff was friendly and very good about giving me updates on the repair while I waited. on the repair while I waited. More
April 13, 2026
Horrible customer service the in take person wrote the incorrect information down on the ticket causing much delay incorrect information down on the ticket causing much delay More
January 30, 2026
Good people but the building needs maintenance,also took hours to make a deal and hours going through the paperwork since it needed to be redone all my my info was entered incorrectly hours to make a deal and hours going through the paperwork since it needed to be redone all my my info was entered incorrectly More
January 07, 2026
It was a pleasure working with everyone at the dealership, I would definitely recommend them to my friends and family dealership, I would definitely recommend them to my friends and family More
Other Employees Tagged: Leonardo Gutierrez, Leonardo Citarella, Leo Vargas, Ignacio Acevedo, Marlen Amaya, Dioel Navarro , David Sardinas
December 31, 2025
Always working with a smile in your face. To the point and accurate assessment. Thank you and happy new year To the point and accurate assessment. Thank you and happy new year More
Other Employees Tagged: Leonardo Gutierrez, Leonardo Citarella, Leo Vargas, Ignacio Acevedo, Marlen Amaya, Dioel Navarro , David Sardinas
November 19, 2025
I had a really positive experience at the dealership everything was smooth I would definitely do it again thank you very much everything was smooth I would definitely do it again thank you very much More
Other Employees Tagged: Leonardo Gutierrez, Leonardo Citarella, Leo Vargas, Ignacio Acevedo, Marlen Amaya, Dioel Navarro , David Sardinas

