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Rocio Cespedes
35 Reviews
Dealership Experience
1 yr, 4 mos
Industry Experience
26 yrs, 5 mos
Languages Spoken
Spanish
35 Reviews
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35 Reviews of Rocio Cespedes
April 13, 2026
Horrible customer service the in take person wrote the incorrect information down on the ticket causing much delay incorrect information down on the ticket causing much delay More
by LATEDOG88
Verified Customer
January 30, 2026
Good people but the building needs maintenance,also took hours to make a deal and hours going through the paperwork since it needed to be redone all my my info was entered incorrectly hours to make a deal and hours going through the paperwork since it needed to be redone all my my info was entered incorrectly More
by CRYSTAL.ALFONSO22
January 07, 2026
It was a pleasure working with everyone at the dealership, I would definitely recommend them to my friends and family dealership, I would definitely recommend them to my friends and family More
by chuck@NeeldRealty.com
Other Employees Tagged: Leonardo Gutierrez, Leonardo Citarella, Leo Vargas, Ignacio Acevedo, Marlen Amaya, Dioel Navarro , David Sardinas
December 31, 2025
Always working with a smile in your face. To the point and accurate assessment. Thank you and happy new year To the point and accurate assessment. Thank you and happy new year More
by JOE.VALLE
Other Employees Tagged: Leonardo Gutierrez, Leonardo Citarella, Leo Vargas, Ignacio Acevedo, Marlen Amaya, Dioel Navarro , David Sardinas
November 19, 2025
I had a really positive experience at the dealership everything was smooth I would definitely do it again thank you very much everything was smooth I would definitely do it again thank you very much More
by COREYAW3
Other Employees Tagged: Leonardo Gutierrez, Leonardo Citarella, Leo Vargas, Ignacio Acevedo, Marlen Amaya, Dioel Navarro , David Sardinas
November 18, 2025
Absolutely fantastic leadership Ensure ship beautiful personal human being absolutely love them love personnel Volkswagen 😍🥰🥰🥰🥰🥰🥰🥰🥰 personal human being absolutely love them love personnel Volkswagen 😍🥰🥰🥰🥰🥰🥰🥰🥰 More
by S-DEL-VALLE
Other Employees Tagged: Leonardo Gutierrez, Leonardo Citarella, Leo Vargas, Ignacio Acevedo, Marlen Amaya, Dioel Navarro , David Sardinas, Very helpful and accommodating
October 29, 2025
Professional, courteous, and attentive. Consistently demonstrates respect and clear communication while maintaining a positive attitude. Provides excellent service, listens carefully to con Consistently demonstrates respect and clear communication while maintaining a positive attitude. Provides excellent service, listens carefully to concerns, and ensures every interaction is handled efficiently and with integrity. More
by GERMAN.G.DESILVA
Other Employees Tagged: Leonardo Citarella, Leo Vargas, Ignacio Acevedo, Marlen Amaya, Dioel Navarro , David Sardinas
October 17, 2025
I love the customer service and the care Manny the manger has and always is willing to help and answers all my concerns and questions has and always is willing to help and answers all my concerns and questions More
by odalys.cabrera
Other Employees Tagged: Leonardo Gutierrez, Leonardo Citarella, Leo Vargas, Ignacio Acevedo, Marlen Amaya, Dioel Navarro , David Sardinas, Manny
October 12, 2025
Wait time was way too long and the car was supposed to be washed and detailed which was stated in the services completed for what I payed. Other than that the service center did what was supposed to be done. washed and detailed which was stated in the services completed for what I payed. Other than that the service center did what was supposed to be done. More
by JONATHANBERRIOS585
October 01, 2025
The service advisor was super helpful and really made my day easy I would love to work with her again day easy I would love to work with her again More
by AAGARRIDO
Other Employees Tagged: Leonardo Gutierrez, Leonardo Citarella, Leo Vargas, Ignacio Acevedo, Marlen Amaya, Dioel Navarro , David Sardinas
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