Robin Berglin
Robin Berglin at Mike Murphy Ford Inc
Refer Me

Robin Berglin

Pick Up & Delivery Coordinator

Mike Murphy Ford Inc

565 West Jackson St.
Morton, IL 61550

Contact Me
4.9
172 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

40 yrs, 8 mos

Languages Spoken

English English

4.9

172 Reviews

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172 Reviews of Robin Berglin

January 20, 2025

Dealership Rating
Employee Rating

I have all my service work done at Mike Murphy Ford! Excellent service, especially the pick up and delivery service.. Give them a try - you won’t be disappointed. More

by David
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Englert

December 31, 2024

Dealership Rating
Employee Rating

Both Drew and Robin went above and beyond my expectations. Just wow!! No pressure, didn’t try and sell me anything that I didn’t want. I definitely would and will recommend anyone to buy from Dr More

by mruss81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Quisenberry, Mitch Urbanc

Jan 07, 2025

Mike Murphy Ford Inc responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2024

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Dan was so helpful in getting me into a vehicle that fits my families needs. I highly recommend Dan for anybody looking for a new vehicle! More

by MGillhouse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan McGrail, Levi Smith

Nov 04, 2024

Mike Murphy Ford Inc responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 24, 2024

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Employee Rating

Everybody was wonderful except the business manager Kurt he does not know what he's doing on the paperwork we got the clear coat and on the contract he put all the information incorrect after we purchase a More

by Wilson
Recommend Dealer
Yes
Oct 26, 2024

Mike Murphy Ford Inc responded

Hi Wilson, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (309) 263-2311 so we can assist you further.

October 22, 2024

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Employee Rating

I had a good experience from start to finish with Mike Murphy Ford. Ross was proactive in finding us the truck we wanted through a dealer exchange. More

by ryan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Murphy, Mitch Urbanc , Ross Ketcham

Oct 26, 2024

Mike Murphy Ford Inc responded

Hi Ryan, we're pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!

October 18, 2024

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The service department was great and very efficient. Thank you for taking care of me. More

by JASONABURNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2024

Mike Murphy Ford Inc responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Mike Murphy Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 18, 2024

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My only complaint is a dirty steering wheel and door handles after a service visit More

by rbronco51
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 21, 2024

Mike Murphy Ford Inc responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (309) 263-2311 when you have a chance. Thank you, and we look forward to hearing from you.

August 21, 2024

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I was disappointed that there were no loaners when I booked out almost four weeks. I was very disappointed when my car was not even vacuumed. More

by NANCYWRAIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2024

Mike Murphy Ford Inc responded

Thank you, Nancywraight, for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience at Mike Murphy Ford. We take our customers’ comments seriously so we hope that you’ll give us a call at (309) 263-2311 so we can understand exactly what went wrong. Thank you for your honest feedback and we hope to hear from you soon.

July 31, 2024

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Employee Rating

Great service! Very friendly and helpful. Easy to setup an appointment. Prompt & reliable with excellent communication. More

by JENNALISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2024

Mike Murphy Ford Inc responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 26, 2024

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Employee Rating

Top notch . From sales dept, to parts, to the service dept. Wouldn't go anywhere else. I've purchased several vehicles from Mike Murphy's in my life.They're bee More

by Cheowen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2024

Mike Murphy Ford Inc responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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