Robie Mears
Robie Mears at Buchanan Subaru
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Robie Mears

Service & Parts Manager

Buchanan Subaru

1727 Market Street
Pocomoke City, MD 21851

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22 Reviews
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22 Reviews

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22 Reviews of Robie Mears

May 24, 2024

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Employee Rating

FROM THE FIRST TIME WE VISITED BUCHANAN SUBARU DEALERSHIP AND WAS INTRODUCED TO OUR SALES PROFESSIONAL THOMAS GOFF AND THE MANAGEMENT TEAM OF BUCHANAN ! WE WHERE SO IMPRESSED WITH THE WAY WE TREATED LIKE FRI More

by T-BONE AND TIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Madruga, Mindy Matthews, Robie Mears, Tom Goff , CARY (SERVICE MANAGER)

May 04, 2024

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Employee Rating

Buchanan Subaru in Pocomoke City, MD is nothing less than outstanding. The sales staff as well as the service staff work with the customer to give best prices on sales/leases and the service department sched More

by detcol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2024

Buchanan Subaru responded

Thank you for the 5 star review and positive feedback of the dealership and staff! We appreciate your loyalty to Buchanan.

May 03, 2024

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Employee Rating

Our next vehicle will surely be another Subaru, and Buchanan will most certainly be our dealership of choice. Rob Creel is the salesman that we dealt with on our first purchase (2021 Forester); and, w More

by Pat Lynch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mindy Matthews, Rob Creel

May 07, 2024

Buchanan Subaru responded

Pat, thank you for the 5 star review and positive feedback of Rob and our service department!

May 07, 2024

Pat Lynch responded

Well deserved!

May 02, 2024

Dealership Rating
Employee Rating

Two vehicles from this dealership and another services there prior. Nothing but outstanding customer service every time !! More

by mbhawaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Buchanan Subaru responded

Thank you for the 5 star review and positive feedback!

July 08, 2021

Dealership Rating
Employee Rating

The Service Department went above and beyond during a recent repair of my Outback. They are a very courteous and happy bunch. Importantly, I trust them to do a good job, and to treat me fairly. More

by gkl4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mindy Matthews

November 06, 2020

Dealership Rating
Employee Rating

My wife and I were treated by the most kindest people at Buchanan Subaru. When we needed help, they all rolled up their selves and asked “ How can we help you”. It was so refreshing not to be told how thei More

by Joesant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mindy Matthews , Eddie Mears, Patricia Morris

Nov 24, 2020

Buchanan Subaru responded

Joesant, thank you for your 5 star review and positive feedback.

February 02, 2019

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Employee Rating

Best experience ever. We have purchased multiple used vehicles over the years and this was the first time that we did not feel bullied into buying a car we didn't want. The More

by Bmw2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Mears

September 14, 2016

Dealership Rating

Great Service, Great Price! Eddie Mears and all the folks at Buchanan Subaru have been wonderful to work with. We've received good prices and amazing service on two new vehicles More

by John Fiege
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Madruga , Mark Layne, Eddie Mears, Ashley

December 18, 2015

Dealership Rating

Great experience leasing my first new car. I had been wanting to trade in my sub gas guzzler when I saw Buchanan's add in he paper.I called Robbie Meats.He brought me not 1 but 2cars to test d More

by Leigh Val 61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corra Liddle

March 17, 2015

Dealership Rating

dissatisfied customer Bought a used car noticed fuel gauge wasn't working in first few days took it back got charged $100 and on the third time taking it back for window go More

by unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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