22 Reviews
Write a Review22 Reviews of Robie Mears
May 24, 2024
FROM THE FIRST TIME WE VISITED BUCHANAN SUBARU DEALERSHIP AND WAS INTRODUCED TO OUR SALES PROFESSIONAL THOMAS GOFF AND THE MANAGEMENT TEAM OF BUCHANAN ! WE WHERE SO IMPRESSED WITH THE WAY WE TREATED LIKE FRI AND WAS INTRODUCED TO OUR SALES PROFESSIONAL THOMAS GOFF AND THE MANAGEMENT TEAM OF BUCHANAN ! WE WHERE SO IMPRESSED WITH THE WAY WE TREATED LIKE FRIENDS AND FAMILY FROM EVERY ONE , WE KNEW THAT WE HAD FOUND THE RIGHT DEALERSHIP, THAT DID NOT MAKE YOU FEEL PRESSURED INTO MAKING A PURCHASE,BUT LET YOU TAKE YOUR TIME IN MAKING THAT DECISION ! BY STRIGHT-UP PRICING WITH NO HIDDEN FEES ,,AND VERY POLITE AND VERY INFORMATIVE AND KNOWLEGEABLE AND GOOD HONEST ANSWERS ABOUT THEIR INVENTORY AND THEIR SERVICES AND WARRANTIES AND POSSIBLE FINANCING OPTIONS THAT CAN GET THE SALE OF YOUR CHOICE OR CHOICES DONE! AS WE HAVE BEEN AND STILL ARE VERY PLEASED WITH THE THREE PURCHASES WE HAVE MADE IN THE PAST TWO YEARS WITH THEM! BECAUSE OF THEIR GREAT QUALITY AND THEIR SERVICE! THEY HAVE AND WILL ALWAYS BE OUR GO TO DEALERSHIP ! SO MUCH, THAT WE HAVE REFERRED SEVERAL NEIGHBORS TO THEM AND THEY BOUGHT THEIR VEHICLES FROM THEM AND ALL OF THEM SAID THEY WERE GLAD WE POINTED THEM TO THE RIGHT DEALERSHIP! THANK YOU TO OUR FAMILY AT BUCHANAN,FOR ALWAYS LOOKING AFTER US AND ALL OF YOUR CUSTOMERS! HATS OFF TO EVERYONE AT BUCHANAN SUBARU! T-BONE AND TIA GARMAN(AKA/T-N-T)! More
Other Employees Tagged: Mike Madruga, Mindy Matthews, Robie Mears, Tom Goff , CARY (SERVICE MANAGER)
May 04, 2024
Buchanan Subaru in Pocomoke City, MD is nothing less than outstanding. The sales staff as well as the service staff work with the customer to give best prices on sales/leases and the service department sched outstanding. The sales staff as well as the service staff work with the customer to give best prices on sales/leases and the service department schedules appointments for service, which accommodates the customer. I have to describe all members of Buchanan Pocomoke as courteous, professional and straight forward. A family business atmosphere. My wife and I have leased five Subaru's from Buchanan, and each has been a great experience. More
Other Employees Tagged: Mike Madruga, Mindy Matthews, Rob Creel
May 03, 2024
Our next vehicle will surely be another Subaru, and Buchanan will most certainly be our dealership of choice. Rob Creel is the salesman that we dealt with on our first purchase (2021 Forester); and, w Buchanan will most certainly be our dealership of choice. Rob Creel is the salesman that we dealt with on our first purchase (2021 Forester); and, we could not have asked for a more professional and courteous person to deal with. Also, the service department is staffed with knowledgeable, courteous and reliable personnel, always meeting our schedule and keeping us informed every step of the way with our service requirements. More
Other Employees Tagged: Mindy Matthews, Rob Creel
May 02, 2024
Two vehicles from this dealership and another services there prior. Nothing but outstanding customer service every time !! there prior. Nothing but outstanding customer service every time !! More
Other Employees Tagged: Mike Madruga, Mindy Matthews, Robie Mears, Rob Creel , Nikki/Service
July 08, 2021
The Service Department went above and beyond during a recent repair of my Outback. They are a very courteous and happy bunch. Importantly, I trust them to do a good job, and to treat me fairly. recent repair of my Outback. They are a very courteous and happy bunch. Importantly, I trust them to do a good job, and to treat me fairly. More
Other Employees Tagged: Mindy Matthews
November 06, 2020
My wife and I were treated by the most kindest people at Buchanan Subaru. When we needed help, they all rolled up their selves and asked “ How can we help you”. It was so refreshing not to be told how thei Buchanan Subaru. When we needed help, they all rolled up their selves and asked “ How can we help you”. It was so refreshing not to be told how their “policy” work, but how people work to solve a problem. We live in Cape Charles VA and have new friends in Pocomoke City. Don’t hesitate, buy your next car here! WE Did! More
Other Employees Tagged: Mindy Matthews , Eddie Mears, Patricia Morris
February 02, 2019
Best experience ever. We have purchased multiple used vehicles over the years and this was the first time that we did not feel bullied into buying a car we didn't want. The We have purchased multiple used vehicles over the years and this was the first time that we did not feel bullied into buying a car we didn't want. The people listened to us and did not try to just make a sale, but actually tried to get us what we wanted. They went above and beyond to get me a car that I love. I will recommend them to anyone and if I ever need another vehicle I will deal with them again. More
Other Employees Tagged: Eddie Mears
September 14, 2016
Great Service, Great Price! Eddie Mears and all the folks at Buchanan Subaru have been wonderful to work with. We've received good prices and amazing service on two new vehicles Eddie Mears and all the folks at Buchanan Subaru have been wonderful to work with. We've received good prices and amazing service on two new vehicles, one used and one bought elsewhere but serviced. I've referred many customers to them and they are also delighted!! More
Other Employees Tagged: Mike Madruga , Mark Layne, Eddie Mears, Ashley
December 18, 2015
Great experience leasing my first new car. I had been wanting to trade in my sub gas guzzler when I saw Buchanan's add in he paper.I called Robbie Meats.He brought me not 1 but 2cars to test d I had been wanting to trade in my sub gas guzzler when I saw Buchanan's add in he paper.I called Robbie Meats.He brought me not 1 but 2cars to test drive.when realised what I wanted I stopped by there.Robbie referred me to Cora Liddle.She was very informative and very helpful.The whole staff was a very friendly.I'll never go. Anywhere else to buy a car. More
Other Employees Tagged: Corra Liddle
March 17, 2015
dissatisfied customer Bought a used car noticed fuel gauge wasn't working in first few days took it back got charged $100 and on the third time taking it back for window go Bought a used car noticed fuel gauge wasn't working in first few days took it back got charged $100 and on the third time taking it back for window got stuck and would not come up being 70 miles from Pocomoke it started a heavy rain with a car full of people all this within 3 weeks not to mention how much water got in car by time I turned around drove straight back to Pocomoke they could of care less they will get any recommendations from me now car has a mildew smell.BUT WILL SAY CORRA WAS NICE TO DEAL WITH SHE WAS GREAT. More