Roberto Boratto | Page 5

TL;DR: Ask for Roberto before you arrive. Respectful and genuinely helpful. We popped in on a whim and he guided us straight to a model that actually fits our life. Got his number, texted the Respectful and genuinely helpful. We popped in on a whim and he guided us straight to a model that actually fits our life. Got his number, texted the next day, and he had multiple cars ready for unrushed test drives. I got to compare and understand. He worked the deal I needed. Here's a good tell: his recommendation from the 3 x options we had was the most sensible $$ choice. For real. I ended up choosing a pricier spec, but his pick was the real value. We had a good time—wouldn’t be writing this if it weren’t a true 5/5. Grazie mille Roberto! More

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Very attentive sales staff. Helpful but not pushy. Knowledgeable about the vehicles great follow up Helpful but not pushy. Knowledgeable about the vehicles great follow up More

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Today I had a pleasure to have Roberto as my Salesman. He was patient and showed great hospitality. My wife and I are looking for a Mercedes GLE and he took his time to go over the cool little features at He was patient and showed great hospitality. My wife and I are looking for a Mercedes GLE and he took his time to go over the cool little features at the new GLE provides. We still have a year and a half on our BMW lease, but we will be definitely coming back to Roberto. More

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Roberto was extremely helpful and understanding . Great sales person with a human approach. will recommend it !!!! Looking forward to our next purchase thanks to you Great sales person with a human approach. will recommend it !!!! Looking forward to our next purchase thanks to you More

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Mercedes of Arcadia was very professional, and upfront with all terms and financing. They had the car we wanted on the lot. Roberto Boratto, our sales rep, was professional, helpful, patient and hone with all terms and financing. They had the car we wanted on the lot. Roberto Boratto, our sales rep, was professional, helpful, patient and honest. He found the car we wanted on the lot, and held it for us even though we made no commitment to buy it. We were able to spend the week comparing other cars. We returned to Roberto and Mercedes and the car we wanted was waiting for us. It is the right car for us, and Roberto helped not only in choosing the right car, but explaining the financing and getting us the best interest rate. We were very pleased with the experience. I would recommend Mercedes of Arcadia and Roberto to anyone. More

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Roberto is awesome! Had such a great experience test driving , he made my experience enjoyable and memorable! Very knowledgable on all things Mercedes. Had such a great experience test driving , he made my experience enjoyable and memorable! Very knowledgable on all things Mercedes. More

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Roberto was so easy to work with. Communication was excellent and very responsive. I was looking for all electric and had two models in mind. Roberto was so detailed with everything I Communication was excellent and very responsive. I was looking for all electric and had two models in mind. Roberto was so detailed with everything I asked and educated me more on the car which made the purchase so much more enjoyable. I got my first Mercedes at 21yrs (19 years ago!) old and have been a long time Rusnak Arcadia because of the people like Roberto. When I got home, I realized that I forgot my passport wallet with cash and credit cards after a test drive and Roberto assisted me finding it in the cars we drove. Within 30min l had it back in my hands. More

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Excellent service from start to finish! Friendly staff, no pressure, and a smooth buying process. Friendly staff, no pressure, and a smooth buying process. More

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Roberto was great. I feel like Iearned everything I need to know and really appreciated how he was honest and not too pushy. I feel like Iearned everything I need to know and really appreciated how he was honest and not too pushy. More

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It’s really a pleasure to talk with Roberto, who connected with me immediately and gave me a detailed explanation of each model and showed me the deal I wanted. Thanks for his time! connected with me immediately and gave me a detailed explanation of each model and showed me the deal I wanted. Thanks for his time! More

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