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Robert 'Trey' Potts

Overview Reviews (10) Inventory (207)

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Robert 'Trey' Potts

Finance Producer

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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5.0

10 Reviews

Overview Reviews (10) Inventory (207)

5.0

10 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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10 Reviews of Robert 'Trey' Potts

June 13, 2025

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This is the third car we have purchased from Jim Norton. We love the simplicity of purchasing from them. There’s no beating around the bush or trying to corner you into things you don’t want. They always do We love the simplicity of purchasing from them. There’s no beating around the bush or trying to corner you into things you don’t want. They always do a great job More

by laurenm21

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Zach Bergman

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Jun 16, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We’re thrilled to hear that you love the simplicity of your car buying experience at Jim Norton Toyota. It’s great to know that our approach has made your purchases straightforward and enjoyable. We appreciate your continued trust in us, and we look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

June 12, 2025

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Mostly everyone was willing to help me get the best deal possible and even stayed late to make it happen possible and even stayed late to make it happen More

by Nicole

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Puga, Dylan Harmon

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Jun 13, 2025 -

Jim Norton Toyota Tulsa responded

Thank you, Nicole, for your review and for choosing Jim Norton Toyota! We're glad to hear that our team was so dedicated to helping you get the best deal. Your feedback is appreciated, and we look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

June 09, 2025

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Incredibly friendly and persistent to get us the deal we needed! Overall great experience at Jim Norton Toyota! needed! Overall great experience at Jim Norton Toyota! More

by Ljackson

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Arneecher

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Jun 09, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an incredible experience at Jim Norton Toyota and that our team was able to secure the deal you needed. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

May 28, 2025

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Luis was super helpful and made sure I drove away in the exact car I wanted. exact car I wanted. More

by Jorge

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Francisco Carrizales, Thomas Sunagoowie, Luis Pardo

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May 28, 2025 -

Jim Norton Toyota Tulsa responded

Thank you, Jorge, for your wonderful feedback! We're thrilled to hear that you received excellent support from our team and drove away in the exact car you wanted. At Jim Norton Toyota, we strive to make every customer's experience a great one. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

May 28, 2025

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Nate, as well as the finance department were very professional and helpful during our search and the purchase of our new RAV4. We deeply appreciate the fast, thorough and timely response to our inqui professional and helpful during our search and the purchase of our new RAV4. We deeply appreciate the fast, thorough and timely response to our inquiries and the support we received from the Jim Norton Toyota team. More

by Renab04

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nate Esparza

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May 29, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our team during your search and purchase of the new RAV4. Our goal at Jim Norton Toyota is to provide exceptional service, and we appreciate your acknowledgment of our professional and helpful approach. We look forward to assisting you again in the future! Enjoy your RAV4! Sincerely, Courtney, Jim Norton Auto Group

May 27, 2025

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They made the whole process super easy. The whole team was great to work with. The whole team was great to work with. More

by robert.jettoncpa

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Edward Kalinoski

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May 28, 2025 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We’re thrilled to hear that you found the process easy and enjoyed working with our team at Jim Norton Toyota. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

May 03, 2025

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Just completed purchase of my third Highlander (this time a Grand Highlander) with Robert Blocker. His attentiveness, patience and ability to get exactly the unit I wanted with equipment I wanted was except a Grand Highlander) with Robert Blocker. His attentiveness, patience and ability to get exactly the unit I wanted with equipment I wanted was exceptional. Although I did not finance the unit nor purchase any extended warranties, etc, I found Trey Potts to be helpful and efficient in the final close process. No high pressure from either Robert or Trey at any point in the transaction. More

by fpharis1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Blocker

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May 05, 2025 -

Jim Norton Toyota Tulsa responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Jim Norton Toyota, and that you've chosen the Grand Highlander for your third purchase. It’s great to hear that Robert's attentiveness and Trey’s efficiency made your experience a positive one, and we’re glad there was no pressure throughout the transaction. We look forward to seeing you again for any future needs or to assist you with your next adventure. Safe travels in your new Highlander! Sincerely, Courtney, Jim Norton Auto Group

April 28, 2025

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Great customer service, they were on it as soon as we walked in. Zoua was great and took me on a great test drive. Finance was helpful and very welcoming walked in. Zoua was great and took me on a great test drive. Finance was helpful and very welcoming More

by alexsingh1603

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Zoua Vang

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Apr 29, 2025 -

Jim Norton Toyota Tulsa responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Jim Norton Toyota, especially with Zoua during your test drive. It's our goal to provide exceptional service, and we're glad our finance team was able to assist you as well. We look forward to seeing you again for your next visit! Sincerely, Courtney, Jim Norton Auto Group

April 15, 2025

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Employee Rating

Brittany was amazing to deal with! She listened to my needs and then matched me with the perfect vehicle! I have social anxiety and was completely freaked out about the whole proces She listened to my needs and then matched me with the perfect vehicle! I have social anxiety and was completely freaked out about the whole process… Brittany took the time to find a space off to the side away from people and stayed with me while I was waiting to be able to do paperwork. Then, as soon as I had finished signing all the things, she was waiting to take me directly to my new car…that she parked away from where all the people were. Brittany absolutely made a stressful situation, tolerable. More

by Deedruh

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Benjamin Lineback , Brittany Brooks

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May 01, 2025 -

Jim Norton Toyota Tulsa responded

Thank you, Brittany, for sharing your experience with us! We’re thrilled to hear that our team member was able to assist you in such a thoughtful and accommodating manner at Jim Norton Toyota. It’s great to know Brittany made the process smoother for you and helped you find the perfect vehicle. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

April 14, 2025

Dealership Rating

Employee Rating

Edward went above and beyond to make the new car purchase happen. He is a super great person to guide you throughout the process. happen. He is a super great person to guide you throughout the process. More

by Jim &Tammy

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Edward Kalinoski

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Apr 15, 2025 -

Jim Norton Toyota Tulsa responded

Thank you, Jim and Tammy! We truly appreciate your kind words about our team at Jim Norton Toyota. It's wonderful to hear that Edward provided such excellent guidance during your car purchase. We strive to make the car-buying experience as seamless as possible. We hope to see you again for your future automotive needs! Sincerely, Courtney, Jim Norton Auto Group

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